Contact Bitpapa Customer Service

Why chat with our AI Bitpapa Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Bitpapa.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Other than that, I couldn’t demand for a better app.I don't usually call applications "sexy," but this is the one that deserves it, with the best interface I've ever seen and easy versatility in and around the app, making it the best app out there for beginners and experts alikeI love this application.

2. Honestly speaking the software used to develop this app is a faustratiing one.Very easy user interface, Very satisfied!! Although, please add an option to notify us when we receive coins, even if the app is not open.Worse of the worse.

3. Then after sending 10usdt from my other wallet, my bitpapa usdt address then changed 👀...Very user friendly wallet.

4. Highly intuitive user interface that's a joy to use for the seasoned crypto player and especially those new to the space.So miracleously I managed to verify my phone number and to verify my Id is now wahala.

5. I’ve been hesitant to try doing any business on any crypto currency app from all the negative reviews I've read of other trading apps.

6. You have access to everything you need to be able to find, also, the transactions are extremely easy to be made, purchasing and selling, sending and receiving.

7. I installed a week back, with the intention of receiving tether from my other wallet.

8. But well, Lucky me for picking the correct one, due to the reason that it’s not me that didn’t lose money nor was it stolen from me, but it was simple and without any trouble to use also.

9. Excellent job bitpapaVery easy for using and simple to set up.

10. Easy to understand and it supports staking of some cryptocurrencies.

11. Never leave us in an exchange limbo, when we're not being careful.Early days for me, but so far a 1st rate experience.

1. Fix Bitpapa Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bitpapa: Restarting the app will resolve most errors.
2. Update the Bitpapa App. Here is how:
   1. On Android goto PlayStore » Search for "Bitpapa" » Open Bitpapa - Bitcoin, USDT wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitpapa » click "UPDATE".
3. Clear Bitpapa - Bitcoin, USDT wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitpapa servers.
   1. On Android, goto Settings » Apps » Select "Bitpapa - Bitcoin, USDT wallet" » click Storage » click "Clear Cache".
4. Check Bitpapa app permissions. If any of these permissions required to use your device's features are disenabled, Bitpapa might not work.
5. Uninstall and reinstall Bitpapa. If nothing else has worked, completely uninstall Bitpapa then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bitpapa not working

2. Fix Bitpapa Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bitpapa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bitpapa not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bitpapa may not be able to connect to the Internet when running in the background.