Published by XREX, Inc. on Oct 31, 2023

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Why should I report an Issue with XREX — Exchange Bitcoin & USDT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of XREX, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About XREX — Exchange Bitcoin & USDT

1. For example, if you are a user from India and have USD accounts in Canada, Hong Kong, or other countries and regions, you can link these accounts on XREX to deposit and withdraw USD.

2. XREX is a global exchange that supports US dollar (USD), Bitcoin (BTC), Ethereum (ETH), USDT, USDC, BNB, SOL, and more.

3. XREX is compliant with Taiwan’s Banking Bureau of the Financial Supervisory Commission (FSC) and is currently applying for licenses from the Monetary Authority of Singapore.

4. The XREX team is a collective of global talents from Silicon Valley, India, the Netherlands, Singapore, Hong Kong, Taiwan, and beyond.

5. The XREX crypto-fiat exchange provides a seamless and secure trading experience on the XREX app and web ( ).

6. With the XREX app, you can access Bitcoin (BTC), USD, USDT, Ethereum, and more with the most secure transaction!

7. XREX is a blockchain-enabled financial institution working with banks, regulators, and users to redefine banking together.

8. XREX exchange has expanded USD deposit and withdrawal services to support 177 countries worldwide.

9. XREX partners with globally leading blockchain intelligence service providers, including Mastercard’s CipherTrace and JPMorgan’s portfolio TRM Labs.

10. Statutes & Regulations (US FinCEN), Money Service Business Canada’s Money Service Business (MSB) license and is Financial Action Task Force’s (FATF) Travel Rule compliant.

11. Directly link your bank account with your XREX wallet to deposit and withdraw with the safest on- and off-ramps.

XREX Customer Insights

1. Waste of time.I give only this app two stars because why I have accros the problem concerning mobile verification why ? they are delaying verification till now I have uninstalledthis app very useful for instant money transfer with low conversion rates.UI is great.

2. Very reliable and fast transfer process! For now they can wire the money with conversion rate close to google!Easy to use with quick withdrawal in Indian account from Taiwan.

3. I'm not even in India and never plan to go there, and unless you didn't already know my currency is called AUD! Let that sink in.I have been using this app to transfer money to India for past one year.

4. Also with the help of Bitcheck (Escrow service) both my client and me are always protected as no single entity can cancel it any time.After using this app for the past 2 months, i can say that XREX is really good.

5. I use BitCheck for Instant international money transfer e.g. USD to INR, and is faster than any other app.

6. I have faced lot of issues while sending and receiving money from the foriegn clients and few of them charge huge amount of fees for transaction.

7. Unnecessary levels of data required to get to the intermediate level of verification and all you can do with your basic verification status is view prices and invite friends.

8. I recommend XREX to everyone, particularly for BitCheck Transfer.It's a joke.

9. This has been one of the most useful app for transacting money to overseas.

10. But with XREX, i have never faced such problem and transaction are initiated at zero cost.

11. Fee and the conversion rate is not bad...Horrible couldn't get past the email page it said email is registered with tradn or something.

Steps to Troubleshoot & Fix XREX Issues

1. Fix XREX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart XREX: Restarting the app will resolve most errors.
  2. Update the XREX App. Here is how:
    1. On Android goto PlayStore » Search for "XREX" » Open XREX — Exchange Bitcoin & USDT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XREX » click "UPDATE".
  3. Clear XREX — Exchange Bitcoin & USDT app cache: Clearing cached data will force your app to retrieve the latest data directly from XREX servers.
    1. On Android, goto Settings » Apps » Select "XREX — Exchange Bitcoin & USDT" » click Storage » click "Clear Cache".
  4. Check XREX app permissions. If any of these permissions required to use your device's features are disenabled, XREX might not work.
  5. Uninstall and reinstall XREX. If nothing else has worked, completely uninstall XREX then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing XREX not working

2. Fix XREX Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make XREX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to XREX not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, XREX may not be able to connect to the Internet when running in the background.

Reported Issues