contact Wirex: Crypto Exchange & Card

Contact Wirex: Crypto Exchange & Card

Published by Wirex
Updated: Mar 2, 2023



Report an issue with Wirex.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Wirex: Crypto Exchange & Card?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wirex to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Wirex: Crypto Exchange & Card Features and Description

Download the Wirex app today and discover seamless and secure ways to store, buy, exchange and spend crypto and US dollars commission free! Open an account in minutes: Used by 4.5m+ people all over the world, Wirex is on a mission to make crypto and traditional currency equal and accessible to everyone. Sign up today and take control of your digital currency, including BTC, ETH, LTC, DAI, MKR, XLM, COMP, KNC, LINK, BAT, OMG, ZRX, UNI, TUSD, USDT, USDP and USDC at preferable Over-the-Counter (OTC) rates. Plus, pay 0% exchange fees when exchanging any combination of cryptocurrencies in-app. How Wirex works for you: The multicurrency Wirex card – spend crypto and US$ wherever Visa is accepted, with realtime conversion at point-of-sale and instant crypto rewards. Zero exchange fees – effortlessly switch between cryptocurrencies in the Wirex app at Over-the-Counter rates (usually only available for financial institutions) with zero exchange fees. Next-gen rewards – Cryptoback™ rewards pays out up to 8% back in X-Points every time you use your Wirex card in-store or online. HODL your X-Points, or exchange to crypto or US$ in the app – your rewards, your rules. High limits, no fees – free ATM withdrawals up to US$250 per month, unlimited spending and no monthly maintenance fees. Flexible price plans – Wirex is for everyone. Open an account for free or choose the Premium or Elite plan for supercharged crypto rewards. On-chain transactions – Unlike some platforms, Wirex lets you send crypto to and from external wallets quickly and securely. Secure & compliant: Wirex combines resilient anti-fraud technology with practical measures, for example, Strong Customer Authentication (SCA) and sophisticated device authorisation to give you total peace of mind, whether you’re buying, exchanging, spending or HODLing. Plus, your US$ is insured up to 250k by the FDIC. A helping hand: Whether you’re a crypto novice or a seasoned expert, Wirex gives you the resources you need to stay in-the-know. Join the discussion on our Community pages, browse the Help Centre for answers to all your crypto queries or drop our Support Team a line 24/7.

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Troubleshoot and Solve Common Wirex Issues


How to Fix Wirex Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:


To resolve these issues with Wirex, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if Wirex is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Wirex user reports here >>. If other users are reporting that Wirex is down, you'll need to wait until Wirex itself fixes the issue.

  2. Clear Wirex app cache: Clearing cached data will force.....

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I need my account unblock. I've sent multiple requests to take off block on my account. Please verify my account to be unlocked

    — by Quantez Nathan perry 10 months ago





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