Published by POCKETECH PTY LTD on Dec 1, 2023

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Why should I report an Issue with Pocket Forex - Trade & Signals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of POCKETECH PTY LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pocket Forex Customer Insights

1. Otherwise very convenient and enlightening interface.Great Apps and ToolsExcellent, Trading itself ain't easy + the old rusted or even new platform brokers offer is mostly not up to the mark, This App cover all aspects (Just one feature missing that is OneClick trades for both opening & closing trades (Market Orders) Even Pending ones, Add this as well, so far so good Recommend to every Retail trader out there.

2. but they also provide a list of brokers if you don't have a mt4 account, You can refer to them and open an account, which can also help the account become VIP.The game can't stop, the futures forex good software, the first comment, the investment of futures is a good helper precious metal, very fun, the speed is also very fast, it is recommended to be good forex.

3. Good Luck & Trade safe.This is a great ever I met forex app in play store! 🤜🤛works perfect! I'll change my comment when time goes by but I really like it, I'm new in forex but I'm a fast learner, so this one makes things simple, didn't know how resistance and support works and pivot but now I understand.

4. If for indicator or signal that will not be a problem but for entry position buy/sell need to subscribe bruhh seriously?Hello, I just downloaded the app and can't seem to find an option for XM( MT5 ) Users.

5. The apps is good but why I need to subscribe for vip and can't trade.

6. Thanks to the developers👍👍👍I have been using Pocket Forex for a few months now, and it has made trading so much easier.

7. My only minor problem is there is only few indicator compare to others also it lacks other option in indicators.

8. Nonetheless the app is easy to use but not for those who like to tweak their indicators.It lacks "close all positions" button and adjustable trailer scheme.

9. The signals are spot on, and the app is very user-friendly.you need to have a mt4 account then connect it to the app.

10. Also, no immediate execution- to many windows open before it actually closes/ opens an order.

11. Is it not been added or I havent checked fullly if yes please do guide me.It could be better.

Steps to Troubleshoot & Fix Pocket Forex Issues

1. Fix Pocket Forex Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pocket Forex: Restarting the app will resolve most errors.
  2. Update the Pocket Forex App. Here is how:
    1. On Android goto PlayStore » Search for "Pocket Forex" » Open Pocket Forex - Trade & Signals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket Forex » click "UPDATE".
  3. Clear Pocket Forex - Trade & Signals app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket Forex servers.
    1. On Android, goto Settings » Apps » Select "Pocket Forex - Trade & Signals" » click Storage » click "Clear Cache".
  4. Check Pocket Forex app permissions. If any of these permissions required to use your device's features are disenabled, Pocket Forex might not work.
  5. Uninstall and reinstall Pocket Forex. If nothing else has worked, completely uninstall Pocket Forex then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pocket Forex not working


2. Fix Pocket Forex Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pocket Forex be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pocket Forex not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pocket Forex may not be able to connect to the Internet when running in the background.

Reported Issues