Contact Pocket Expense with Sync Customer Service

Why should I report an Issue with Pocket Expense with Sync?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Polycents to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So you end up with hundreds of "unpaid bills" to delete 1 by 1.I've been using this app for years and I love it! but like a lot of people I have had the same issue with the app wiping out my data and transactions and then suddenly they would show back up?! after it did it the first time I tried finding a comparable app but I couldnt find anything I liked as much as this app so I kept using it and then it crashed again.

2. I didn't mind manually offsetting each account's incorrect balance after the data loss, but what's frustrating is that while you can lose data on transactions you made, you don't necessarily lose the corresponding "bill entries".

3. Great app and service!!Used to love this app - however, for the last several months, when I mark a bill as paid from a specific account in the app, the transaction does not show up in the account itself for hours or days, even if I quit out of the app and re-open.

4. This has caught me a few times, and I've overspent one account and was forced to move money from savings to pay for the overdraft amount and resulting fee.I put a bad review in 2021 just for the syncing issue however I haven't stopped using it since then because I couldn't find another app which compared.

5. For the past couple months it does not register when you pay a bill, it makes a random bill up that you cannot delete, it moves your bills around so you dont know when they're due, and if you delete just one single bill, it deletes every bill of that category even if you click only this bill.

6. Deleting my account asap.***DO NOT USE FOR TRACKING IMPORTANT SPENDING DATA!*** I have also experienced the data loss issues on several occasions, and most recently when their servers went offline and rendered the app unresponsive.

7. It helped you remember bills, keep track of transactions, and how much money you have in each account.

8. Multiple accounts, ease of use, customisable categories, totals recurring bills due in 7/30 days so I can plan.

9. Still not sure if I can sync to another device hence the 4 stars.ITS BEEN ALMOST A MONTH WITH NO RESPONSE FROM DEVELOPER.The new update has caused the app to automatically say that it has stopped working.Now it won't open.

10. very disappointed.Great way to keep track of your expenses, budgeting, and bills.

11. I had an issue logging in and syncing my data.

1. Fix Pocket Expense with Sync Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pocket Expense with Sync: Restarting the app will resolve most errors.
2. Update the Pocket Expense with Sync App. Here is how:
   1. On Android goto PlayStore » Search for "Pocket Expense with Sync" » Open Pocket Expense with Sync » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket Expense with Sync » click "UPDATE".
3. Clear Pocket Expense with Sync app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket Expense with Sync servers.
   1. On Android, goto Settings » Apps » Select "Pocket Expense with Sync" » click Storage » click "Clear Cache".
4. Check Pocket Expense with Sync app permissions. If any of these permissions required to use your device's features are disenabled, Pocket Expense with Sync might not work.
5. Uninstall and reinstall Pocket Expense with Sync. If nothing else has worked, completely uninstall Pocket Expense with Sync then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pocket Expense with Sync not working

2. Fix Pocket Expense with Sync Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pocket Expense with Sync be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pocket Expense with Sync not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pocket Expense with Sync may not be able to connect to the Internet when running in the background.