Contact PocketGuard・Budget Tracker App Customer Service

Why should I report an Issue with PocketGuard・Budget Tracker App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PocketGuard, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Then issues started: accounts wouldn't sync/would display outdated, duplicate transactions, expenses would be pending for more than a week after they were cleared by the bank.

2. some issues I encounter are modifications to transactions not being persistent, having to sometimes specify what category my income is, despite it being the same recurring deposit, and I wish I had the option to bulk edit (change category) multiple transactions at once.

3. the other thing I don't like is that you can't categorize pending transactions, so if a purchase is stuck in pending and miscategorized by the app, it throws you off.Really amazing for both budgeting (making a plan) and tracking (executing the plan).

4. Getting to budget takes a few button clicks; would like to be able to click on the pie and see the list; dont want to select "for this transaction only" EVERY time etc.This app perfectly serves my goal of tracking transactions across all my accounts.

5. Wouldn't mind using if they had those features.Pocketguard was a great tool for me at first to help me straighten out my finances.

6. I haven't yet discovered what all the premium features are, but the basics of budgeting are there.Great interface and helpful information and schematics that show what you are spending on.

7. Bills with the same name as an expense get marked as paid even if they don't have the same set amount.This app has been fantastic! I have ADHD and struggle with impulse spending.

8. Unfortunately I can't give more stars because I cannot use the app to track monthly spending without the ability to change the date of some transactions.

9. The two main drawbacks I've experienced are the app doesn't play well with capital one, so I have to go in and manually refresh the capital one transactions everyday.

10. Transactions are randomly renamed - why not just keep it as appears on statement? Sth named "parking" will be renamed to "debit" ... so weird.

11. Unfortunately, a while in, a bunch of the transactions I coded seemed to be changed and marked incorrectly in one big batch.

1. Fix PocketGuard・Budget Tracker App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PocketGuard・Budget Tracker App: Restarting the app will resolve most errors.
2. Update the PocketGuard・Budget Tracker App App. Here is how:
   1. On Android goto PlayStore » Search for "PocketGuard・Budget Tracker App" » Open PocketGuard・Budget Tracker App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PocketGuard・Budget Tracker App » click "UPDATE".
3. Clear PocketGuard・Budget Tracker App app cache: Clearing cached data will force your app to retrieve the latest data directly from PocketGuard・Budget Tracker App servers.
   1. On Android, goto Settings » Apps » Select "PocketGuard・Budget Tracker App" » click Storage » click "Clear Cache".
4. Check PocketGuard・Budget Tracker App app permissions. If any of these permissions required to use your device's features are disenabled, PocketGuard・Budget Tracker App might not work.
5. Uninstall and reinstall PocketGuard・Budget Tracker App. If nothing else has worked, completely uninstall PocketGuard・Budget Tracker App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PocketGuard・Budget Tracker App not working

2. Fix PocketGuard・Budget Tracker App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PocketGuard・Budget Tracker App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PocketGuard・Budget Tracker App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PocketGuard・Budget Tracker App may not be able to connect to the Internet when running in the background.