Published by Farmers Group Inc on Sep 25, 2024

contact Signal® by Farmers® Chat with our AI-based Signal Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Signal?



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Why chat with our AI Signal Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Signal.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Maybe because I don't drive more than 2 or 3 miles, but has picked up past trips.I like that the app helps you save money on auto insurance and promotes safe driving.

2. Be aware though, that it sometimes shows me as driving distractedly on my street when I never even got in my car, lol... I think it picks me up riding my mower! Also, it will show as distracted driving if I park and check my phone before exiting the car.

3. However it is not possible to create a perfect program that will be able to perform perfectly given all the variables involved with driving in all locations.

4. I emailed the support with screen shot of the setting and they sent back a list of instructions to set settings for mobile data, power save, and location.

5. Great way to get a discount if it would record all trips.

6. So if it dosen't work right away, give it a few trips.I liked the previous app, it caught every trip.

7. In order to accuratley give a opinion I will need more time to see how it deals with all the variables as well as how it adapts, or handle's, the unforseen obstacles that must be considered.

8. If I drive 10 miles, it will record the trip going there but not coming home.

9. Installed, and it recorded a few trips, but misses at least 66% of them.

10. I have given all the permissions possible and detuned all power settings and still won't register 1st drive.

11. You also get dinged as distraction for hands free driving which makes no sense.

Steps to Troubleshoot & Fix Signal Issues

1. Fix Signal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Signal: Restarting the app will resolve most errors.
  2. Update the Signal App. Here is how:
    1. On Android goto PlayStore » Search for "Signal" » Open Signal® by Farmers® » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Signal » click "UPDATE".
  3. Clear Signal® by Farmers® app cache: Clearing cached data will force your app to retrieve the latest data directly from Signal servers.
    1. On Android, goto Settings » Apps » Select "Signal® by Farmers®" » click Storage » click "Clear Cache".
  4. Check Signal app permissions. If any of these permissions required to use your device's features are disenabled, Signal might not work.
  5. Uninstall and reinstall Signal. If nothing else has worked, completely uninstall Signal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Signal not working


2. Fix Signal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Signal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Signal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Signal may not be able to connect to the Internet when running in the background.

Reported Issues

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