Published by ITTrendex, LLC on Oct 30, 2024

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Why should I report an Issue with Pocket Option?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ITTrendex, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pocket Option

1. Pocket Option Broker is the perfect place to take a first step into online investments.

2. Reveal all the Pocket Option Broker features with real trading mode.

3. Pocket Option Broker provides excellent conditions for users and gets no fees from deposits and withdrawals.

4. Start your trading journey with the Pocket Option Broker app.

5. Pocket Option Broker cares about users' confidentiality and safety.

6. Discover our Help Center with extensive educational materials, or take after the best traders to learn how to analyze the market and find chart trends.

7. Join one of the fastest-growing international traders' communities even if you know nothing about trading or investments.

8. Just connect with the Pocket Option support services.

9. Get instant access to global financial markets and learn trading from A to Z.

10. Enjoy online trading globally in your native language thanks to our fully localized platform.

11. Just choose your favorite company and trade on its market price without buying stocks themselves.

Pocket Option Customer Insights

1. In other platforms like Iq options Expert options Qoutex Its Very easy to trade and verify and withdrawal your money, if you are going to join this better moveDear All Must Read My Review, This platform is not good because they have very critical and strange verification system.

2. if you are going to join this better move.This app is 100% legal and when you provide all documents needed to get verified, you will have exis of next level financial freedom from it,I'm very happy to use it, main thanks to support department who helped me at all my questions.Thank youApp has completely stopped working!!! Every time it opens it force closes saying that the app contains a bug, please fix!!!I like the app and everything, but it currently has a bug where you can't even get on it at the moment.

3. It was until seconds later that it showed up and the market was already going the other way! USER BEWARE!Dear⚠️⚠️ All Must Read My Review, This platform is not good because they have very critical and strange verification system.

4. In other platforms like Iq options Expert options Qoutex Its Very easy to trade and verify and withdrawal your money.

5. First you will verify the profile, the you will make deposit then while withdrawal they will ask for verification of your address by uploading the bills or anything they required, and that will be never verify.

6. First you will verify the profile, the you will make deposit then while withdrawal they will ask for verification of your address by uploading the bills or anything they required, and that will be never verify.

7. Why doesn't it have all the indicators like the browser version? It also deleted all my support and resistance lines every time I needed to cut off my screen or change settings.

8. I say that because on several occasions I have placed an order and it didn't show up until seconds later; at which time I had already clicked the order several times.

9. But its useless if you can't fully set up your trading strategy.I have been using this app and it has lost me lots of money because it is unstable and unreliable.

10. For example, the Moving Average indicator only goes up to the 35 period.

11. 2.) Many of the indicators that are available on the site are not on the app.

Steps to Troubleshoot & Fix Pocket Option Issues

1. Fix Pocket Option Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pocket Option: Restarting the app will resolve most errors.
  2. Update the Pocket Option App. Here is how:
    1. On Android goto PlayStore » Search for "Pocket Option" » Open Pocket Option » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket Option » click "UPDATE".
  3. Clear Pocket Option app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket Option servers.
    1. On Android, goto Settings » Apps » Select "Pocket Option" » click Storage » click "Clear Cache".
  4. Check Pocket Option app permissions. If any of these permissions required to use your device's features are disenabled, Pocket Option might not work.
  5. Uninstall and reinstall Pocket Option. If nothing else has worked, completely uninstall Pocket Option then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pocket Option not working


2. Fix Pocket Option Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pocket Option be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pocket Option not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pocket Option may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my account new account virify problem

    — by Asad 2 years ago

  • Hi please close my account and select all data you hold on me including ID,s and address information I provided for verification. This is my right under GDPR.

    My email address is hifzul786@redacted
    Hipjul Kahir

    — by Hifzul Khahir 3 years ago

  • I deleted my account befre the monthly bill was due and I was still charged I no longer wish to use this service and would like for my information to be removed from this site

    — by TarCiara A Robinson 3 years ago

  • Please deactivate my account

    — by Abdul Rehman 3 years ago

  • I need to open a new account, I know how to delete my old one, but I can’t reuse my email because it says that it’s still registered to a account that I’m trying to delete, how do I move forward with this? How can I permanently delete my old account instead of waiting 30 days? I want all of my data deleted completely.

    — by Tatyana Jackson 3 years ago

  • I would like to delete my account please

    — by Tamara Adams 3 years ago

  • Please delete my pocket option account completely and I will register again with an affiliate link. Thank

    — by Mohamad Riduan 3 years ago

  • It’s not working as I want it to, so want to delete and download a new one

    — by Habibat Oseni 3 years ago