Contact FOREX.com Customer Service

Why should I report an Issue with FOREX.com: Trade Forex, Gold a?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GAIN Capital Group, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Take advantage of advanced charting powered by TradingView, real-time financial news from Reuters Insider and intelligent trade tools, all designed to help you trade like a pro. FOREX. com is a registered FDM and RFED with the CFTC and member of the National Futures Association (NFA # 0339826).

2. Trade across 80+ forex pairs, plus gold and silver with FOREX. com’s powerful forex trading app.

3. Forex trading involves significant risk of loss and is not suitable for all investors. Full Disclosure.

4. Harness the power of FOREX. com’s currency trading app – seize the market from anywhere.

5. Spot gold and silver contracts are not subject to regulation under the U. S. Commodity Exchange Act.

1. App is good only to check your current profit/loss and terminate trades...Overall not a bad app..one major problem is that unlike almost all other forex apps, this one will not let a limit for a pending order become an associated order once the pending order becomes an active position.

2. Cannot modify stop losses from chart - have to go to edit position itself (and remember exact price where I want to put my stop loss), and then it returns me back to all positions screen.

3. Much better now with new interface for stops and limits I am giving 5 stars now.Randomly decides to delete my stop losses and limits on orders even though I've triple checked they're set.

4. Needs better programmers on this appI don't understand all the negative reviews, this app works fine! It does freeze/take a while to load every so often but that's probably partly due to my bad internet.

5. Charts are slow to load and glitchy, sometimes condensing the entire chart into one bar on higher time scales.

6. you should not have to resetting all of your settings every time you leave a screen.Overall a great app and companion to desktop platform.

7. Reason why even with pending orders with a limit you can't sleep peacefully smhThis app can give you a heart attack.

8. Update 1.0 I've been using a few different Forex apps, still I think this is one of the best out there but with lots glitches.

9. So when the limit is reached, the active position closes but another automatic position is opened up without your permission.

10. But mainly the widgets could work properly by being more customizable and running in the background (auto refresh), without having the open the main app everytime.

11. Should not have to leave the graph screen to place to place a bid, exit a bid or edit a bid.

1. Fix FOREX.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FOREX.com: Restarting the app will resolve most errors.
2. Update the FOREX.com App. Here is how:
   1. On Android goto PlayStore » Search for "FOREX.com" » Open FOREX.com: Trade Forex, Gold a » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOREX.com » click "UPDATE".
3. Clear FOREX.com: Trade Forex, Gold a app cache: Clearing cached data will force your app to retrieve the latest data directly from FOREX.com servers.
   1. On Android, goto Settings » Apps » Select "FOREX.com: Trade Forex, Gold a" » click Storage » click "Clear Cache".
4. Check FOREX.com app permissions. If any of these permissions required to use your device's features are disenabled, FOREX.com might not work.
5. Uninstall and reinstall FOREX.com. If nothing else has worked, completely uninstall FOREX.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FOREX.com not working

2. Fix FOREX.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FOREX.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FOREX.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FOREX.com may not be able to connect to the Internet when running in the background.