Contact T- Customer Service

Why should I report an Issue with T-Mobile MultiLine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sprint to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. T-Mobile MultiLine makes is easy to add a second company-managed number to a personal BYOD mobile phone.

2. The solution gives employees a distinct phone number for their work voice calls, text messaging and voicemail while maintaining their personal phone number.

3. The T-Mobile MultiLine app is simple to use and works over any domestic carrier network utilizing all communications channels: cellular voice, mobile data and WiFi.

4. Employees can now carry one phone while keeping their work and personal number completely separate.

5. T-Mobile MultiLine also provides granular insights and analytics into work related productivity.

6. Activation of the T-Mobile MultiLine service is required.

1. pulls wrong contact list, only uses native list, not outlooks, which requires maintenance if two contact files, resulting in duplicates and old contact numbers being used to make calls.The app is cool, in that i can run my business line and personal number through 1 phone.

2. I've spent the last 15 minutes trying to send a text to a client and can't get app to even respond to my keyboard to get her number in!Constantly crashes, often when trying to answer calls or open group texts, becomes unresponsive.

3. There is no dependency on SIM cards if you have this application with youI was told by the device notices displayed on the T .Mobile app that Sprint was my provider ? So therefore, I downloaded Sprint App , even though I have a TMobile sim card inserted.

4. TOTAL DISGUSTING!!Crashes every single time I get a text!! I have to force close the app to be able to use it again.

5. Great concept, horrible execution.This app is always trying to update the profile and can not update comes with an internal error 407.

6. does not work well, no updates, does not pull caller id in a timely manner.

7. My customers are not able to hear me half the time, there is a 20-30 second delay when speaking.

8. Rebooting Android device and clearing cache doesn't help.

9. Sync issues with Outlook.Not getting text messages.

10. Sometimes calls won't ring but show up as missed a few minutes later.

11. uses personal vm if you decline a call.

1. Fix T- Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart T-: Restarting the app will resolve most errors.
2. Update the T- App. Here is how:
   1. On Android goto PlayStore » Search for "T-" » Open T-Mobile MultiLine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for T- » click "UPDATE".
3. Clear T-Mobile MultiLine app cache: Clearing cached data will force your app to retrieve the latest data directly from T- servers.
   1. On Android, goto Settings » Apps » Select "T-Mobile MultiLine" » click Storage » click "Clear Cache".
4. Check T- app permissions. If any of these permissions required to use your device's features are disenabled, T- might not work.
5. Uninstall and reinstall T-. If nothing else has worked, completely uninstall T- then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing T- not working

2. Fix T- Server issues & Internet Connection

1. Check network connection: An unstable Internet will make T- be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to T- not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, T- may not be able to connect to the Internet when running in the background.