Contact ServSuite Customer Service

Why should I report an Issue with ServSuite Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Service Pro .Net Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ServSuite Mobile for your Android smartphone is a servicing and customer management application that gives ServSuite software customers real-time access to scheduled appointments and customer-related information in the field.

2. Other features include updating customer contact information, entering notes, collecting payments, and reviewing recent customer history.

3. This application requires a current and valid license of ServSuite software, which can be obtained through Service Pro. net, Inc.

4. Please join the FREE ServSuite Mobile App Webinar at the end of each Month at 2:00 to 3:00 p. m.

5. You can synchronize your scheduled appointments, enter servicing-related details, and capture both customer and employee signatures.

6. Mobile device licensing fees for ServSuite may also apply.

7. For the tablet version, please install ServSuite Mobile Tablet.

8. Using the built-in email capabilities, you can notify customers when you are on your way, and send copies of work orders and invoices without the need for printing.

9. If you are not already a ServSuite user, please contact us today at +1 614 874 4300 for more information.

10. EST to attain new skills.

1. constant issues with syncing.Have to delete and reinstall daily, never syncs work orders, always have to re enter work orders 2-3 times.

2. Another common error that's cured the same way is the keyboard won't pop up on the comment to customer.Constant crashes and freezes.

3. I have a Galaxy S8+ I use 90% of the time, but I can not use my keyboard in the app, I have to copy and paste anything I want to type, but my old J3 Orbit does allow use of keyboard.

4. (I am a Pest control technician) Recommendation to the app designer(s): -Add the ability to search for chemical names, instead of having to scroll through them all.If you synchronize your data, it better be on lunch break.

5. But if you tell them you've already uninstalled and reinstalled, then that's the issue and the reason the app doesnt work.

6. But I've noticed that with the new android system updates, every time I send an email to the customer when I'm done, the app closes.

7. Service and they tell a mix of start and stop - install and uninstall.

8. More often than not, I have to manually close all of my technicians services from my own phone or computer because their apps crashed or wouldnt sync.

9. Dont bother with tech support, I dont think they know how this app is supposed to work either.

10. Bite the bullet and get an actual service application.It does what it says, just not quite as well as pen and paper.

11. You lose all of your work if your phone isn't constantly uprgraded.

1. Fix ServSuite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ServSuite: Restarting the app will resolve most errors.
2. Update the ServSuite App. Here is how:
   1. On Android goto PlayStore » Search for "ServSuite" » Open ServSuite Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ServSuite » click "UPDATE".
3. Clear ServSuite Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from ServSuite servers.
   1. On Android, goto Settings » Apps » Select "ServSuite Mobile" » click Storage » click "Clear Cache".
4. Check ServSuite app permissions. If any of these permissions required to use your device's features are disenabled, ServSuite might not work.
5. Uninstall and reinstall ServSuite. If nothing else has worked, completely uninstall ServSuite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ServSuite not working

2. Fix ServSuite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ServSuite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ServSuite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ServSuite may not be able to connect to the Internet when running in the background.