Published by Sprint

Report an issue with Boost Perks.
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Why should I report an Issue with Boost Perks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sprint to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Boost Perks Customer Insights

1. I clicked update, & Boost Perks app either closes or takes me to the Googke Play Store to Uninstall or open.

2. RUN FROM BOOST.I'd give 0 stars if I could! This Boost Perks App refuses to open & will not update on my Samsung Galaxy A32 5G phone.

3. Upon purchasing a new phone, I received updates saying that I could play games in Boost Perks to gain free bonuses and possible discounts.

4. I have been a loyal Boost customer for six or more years.I have been with boost for years and never any problems with service until now since they switched to teen mobile.

5. I been with boost since day 1 they became a store and cell phone brand.

6. Deals would be amazing as all new customers constantly get darn good deals but onesNot only does it run on Sprint towers but you are low man on the totem pole as Sprint constantly throttles back boost users.

7. Every time I open it it tells me I have to update the app, even if I just uninstalled and reinstalled it.

8. I've been with Boost for years.

9. If you don't live in your town close to towers then i would not recommend boost mobile.

10. It took me back to where I was and doesn't have option to update just uninstall and open.

11. Realize that when they show you a coverage there is no designation between places with a good 4G LTE signal and places where you could not even make a phone call but you can send a text.

Steps to Troubleshoot & Fix Boost Perks Issues

1. Fix Boost Perks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Boost Perks: Restarting the app will resolve most errors.
  2. Update the Boost Perks App. Here is how:
    1. On Android goto PlayStore » Search for "Boost Perks" » Open Boost Perks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Boost Perks » click "UPDATE".
  3. Clear Boost Perks app cache: Clearing cached data will force your app to retrieve the latest data directly from Boost Perks servers.
    1. On Android, goto Settings » Apps » Select "Boost Perks" » click Storage » click "Clear Cache".
  4. Check Boost Perks app permissions. If any of these permissions required to use your device's features are disenabled, Boost Perks might not work.
  5. Uninstall and reinstall Boost Perks. If nothing else has worked, completely uninstall Boost Perks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Boost Perks not working


2. Fix Boost Perks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Boost Perks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Boost Perks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Boost Perks may not be able to connect to the Internet when running in the background.

Reported Issues