Contact UAEWallet Customer Service

Why should I report an Issue with UAEWallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GDRFA Dubai to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Error Message : Registration is blocked for eid usersIt says uses does not exist even after entering all the correct detailsFrom foreign currency exchange Bank Balance debited transfer USD INTO INR Money Transfer Bank account Balance debited and credited Bank account onis this app dead?Doesn't allow me to register with EID, keeps on user saying wrong user..My passport number got wrong after the updateHow can I change my passport number as a cannot change it after logging itWhat is number of sponsored residents in step 4?Does not start at all on my Google Pixel 2 phone.

2. amazing work thanks to all the leader that supported this innovation this is one of the best thing you can use mobile apps i suggested that the developer should have a share icon so we can share it with our social media the best way to use this app is by registering with dubai id and then linking the user with uae walletGetting below error and unable to register in app.

3. It crashes as soon as you click the icon.

1. Fix UAEWallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UAEWallet: Restarting the app will resolve most errors.
2. Update the UAEWallet App. Here is how:
   1. On Android goto PlayStore » Search for "UAEWallet" » Open UAEWallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UAEWallet » click "UPDATE".
3. Clear UAEWallet app cache: Clearing cached data will force your app to retrieve the latest data directly from UAEWallet servers.
   1. On Android, goto Settings » Apps » Select "UAEWallet" » click Storage » click "Clear Cache".
4. Check UAEWallet app permissions. If any of these permissions required to use your device's features are disenabled, UAEWallet might not work.
5. Uninstall and reinstall UAEWallet. If nothing else has worked, completely uninstall UAEWallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UAEWallet not working

2. Fix UAEWallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UAEWallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UAEWallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UAEWallet may not be able to connect to the Internet when running in the background.