Contact Ace Retailer Customer Service

Why should I report an Issue with Ace Retailer Mobile Assistant?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ace Hardware Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app provides mobile capabilities to search, evaluate and order product as well as the ability to manage acehardware. com orders and more. o View item information by entering a SKU or UPC and confirm available quantity in your RSC. o View item level Ace pricing information as well as competitor pricing (when available). o Build a basket for multiple items or quickly submit an “Express Checkout” for easy ordering. o Enable “Multi-Store” for easy ordering across your entire chain or a subset of stores within your chain. o Enhanced logon screen includes a Forgot Password option to reset your password. o Enhanced landing page with multi-store selector and Shopping Cart header icon. o Fulfill AOS Orders app used to progress your acehardware. com orders from anywhere in your store.

2. Create Custom delivery routes for all orders placed through Ace Hardware. com or the ACENET Assembly & Delivery app. o Lookup Acehardware. com orders by Last Name, AOS order number, or the ACENET Assembly & Delivery order number. o Complete your delivery and capture the proof of delivery by taking a photo or customer signature. o View delivery routes through a map view with delivery markers for all required deliveries. o Ace Convention section provides all your showing ordering options. o Zebra TC51/56 Profile Integration to allow for seamless scanning of UPC and or shelf tags.

3. It has been enhanced to include more functionality designed to improve the employee experience giving them easier access to information and reducing steps and clicks.

4. • The Ace Retailer Mobile Assistant (formerly titled Ace Ordering App) is a mobile application designed exclusively for Ace Hardware retailers.

1. Please spend some time on this because the concept is helpful, but ace appears to not have had taken any care to implement the programThe track my truck feature was the reason I down loaded the app unfortunately it does not work.

2. Especially if the item is already loaded, you switch to a different app and then return you have to wait for it to load again.Just wanted to chime in with the other reviews that we're being critical.

3. Tried to type in SKUs and only got two numbers in before it decides it doesn't want to work anymore.

4. Happens on my personal phone as well as our Zebra scanners.Edit: 10/27/22 - The app doesn't start most of the time I need it.

5. Tech support had our warehouse fixed for a week or two but now it doesn't work anymore.

6. Prior to a couple few months ago it seemed to work just fine.Absolutely terrible user interface.

7. I don't get crashing anymore and for the first 10-20 minutes it runs great, but then the app slows down to a crawl.

8. It does take a while to load once your select a product to review, which very frustrating.

9. Takes almost a whole minute to load one item sometimes.

10. Killing and reopening the app fixes it but only at 10-20 minutes at a time then I have to restart it again.

11. Also really enjoying the spinning circle and darkened screen after the item is pulled up and ready to look at.

1. Fix Ace Retailer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ace Retailer: Restarting the app will resolve most errors.
2. Update the Ace Retailer App. Here is how:
   1. On Android goto PlayStore » Search for "Ace Retailer" » Open Ace Retailer Mobile Assistant » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ace Retailer » click "UPDATE".
3. Clear Ace Retailer Mobile Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from Ace Retailer servers.
   1. On Android, goto Settings » Apps » Select "Ace Retailer Mobile Assistant" » click Storage » click "Clear Cache".
4. Check Ace Retailer app permissions. If any of these permissions required to use your device's features are disenabled, Ace Retailer might not work.
5. Uninstall and reinstall Ace Retailer. If nothing else has worked, completely uninstall Ace Retailer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ace Retailer not working

2. Fix Ace Retailer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ace Retailer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ace Retailer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ace Retailer may not be able to connect to the Internet when running in the background.