Published by Cafe Software

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Why should I report an Issue with Mobile Forms?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cafe Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mobile Forms

1. Absolute mobile forms is a mobile data collection solution that utilises your phones and tablets to deliver mobile forms to your workers.

2. Our mobile app is designed to increase efficiency and productivity by allowing its users to create and deploy mobile forms to mobile workers.

3. The mobile form builder allows you to pick from any of our question types, set validation rules and hide or display questions depending on user interactions.

4. You don’t need to be a programmer to use our mobile form builder.

5. Forms can be built offline in minutes from the app - be it on the train, aeroplane or ship syncing your forms when your network is restored.

6. Perfect for audits, inspection apps, check-lists, job management, mobile surveys and event reporting.

7. Work offline in remote environments - safe in the knowledge that form data is stored until an Internet connection is available.

8. Once built, you have the option to share offline forms with departments or online forms as web forms via links.

9. Simple mobile data collection!

10. Any activity that currently involves a paper form being completed can now be done using AbsoluteForms anywhere and at any time.

11. View and export completed reports directly from the app - no need to log into any website using a desktop.

Customer Insights

1. hard to collaborate / have workflowWhy does it not work in Samsung 8? I used Absoluteforms for several years and it stopped working suddenlyi tried but i dont know how to use it.

2. This is perfect for keeping track of incoming Cash offline at the rink.

3. I also use it to keep track of orders that people place.

4. because i can not share it to anyone like to send to my clients and they fill in and i get their opinions.

5. plz i need helpeasy to navigateWorking exceptional.

6. Works PERFECTLY, especially when you don't always have internet.

7. Exactly what I was looking for.not easy to use.

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart : Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open Mobile Forms » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear Mobile Forms app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select "Mobile Forms" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working


2. Fix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues