Published by SCFederal on Jul 9, 2024

Report an issue with SC Federal Credit Union.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with SC Federal Credit Union?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SCFederal to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SC Federal Credit Union

1. IMPORTANT: You must log in to Online Banking on a desktop or laptop before you log in to the app.

2. Then click the mobile link at the top right of your computer screen and add this device.

SC Federal Credit Union Customer Insights

1. Highly recommend SC federal itself as a bank, been with them for a long time and my money has always been protected and have had great service at multiple branches in the lowcountry.

2. The app.has been greatly improved, i can't remember the last time I experienced problems.Has worked reasonably well for a while (Android), occasional bugs and crashes.

3. A "Really Great April Fools Day" surprise! And no way to revert back to the last working version, either.

4. Every time I open this app it gives me a "Application has violated security policy and will be shut down" error.

5. Glad they fixed issue with note 20 ultra.Very easy to navigate & makes transfer & seeing your credit score so easy.

6. This app has always been extremely buggy but as of recently it's gotten much worse to the point where I can't even open the app anymore.

7. Particular schedule external transfers.The app itself works great and does everything I want it to do.

8. Tried turning off "USB Debugging" and clearing data -- no luck.Doesn't open at all anymore.

9. When mobile banking working its great.

10. very simple.. has improved over time and increased usefulnessThe app is better.

11. Also, you can stop by at the Bank during normal hours of operation.I checked my balance on 3/31, and everything was fine.

Steps to Troubleshoot & Fix SC Federal Credit Union Issues

1. Fix SC Federal Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SC Federal Credit Union: Restarting the app will resolve most errors.
  2. Update the SC Federal Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "SC Federal Credit Union" » Open SC Federal Credit Union » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SC Federal Credit Union » click "UPDATE".
  3. Clear SC Federal Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from SC Federal Credit Union servers.
    1. On Android, goto Settings » Apps » Select "SC Federal Credit Union" » click Storage » click "Clear Cache".
  4. Check SC Federal Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, SC Federal Credit Union might not work.
  5. Uninstall and reinstall SC Federal Credit Union. If nothing else has worked, completely uninstall SC Federal Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SC Federal Credit Union not working


2. Fix SC Federal Credit Union Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SC Federal Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SC Federal Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SC Federal Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues