Published by Gold Coast Federal Credit Union on Jul 19, 2024

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Why should I report an Issue with Gold Coast Federal Credit Unio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gold Coast Federal Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Gold Coast Federal Credit Unio Customer Insights

1. Could y'all please fix this? Thank youThis is the most frustrating app I've ever seen in my life full of bugs as soon as I try to open it it tells me that there's no network connectivity,, when I know for a fact there is.. The developer of this app should SHOOT HIMSELF AND AND GET HIS MONEY BACK FROM WHATEVER CRAPPY SCHOOL HE WENT TO...... HE COULDN'T DEVELOP AN APP IF HIS LIFE DEPENDED ON IT!!!!I love the new app.

2. I have to call the bank to get my account balance when everything should be at my finger tips... please bring back the old app without bugs or fix and update this one.This app is mostly OK, the only thing that's REALLY frustrating is that it keeps locking me out, I was told it will do this if their system is down, or under maintenance at the time.

3. I turn it on and it does the same thing each time.Dont know how this app has 4.0...frustrating as H*LL! Trouble signing on, always...blank screen.

4. I deposited a check through the app and it was never deposited! I find out months later after no email, letter, app notification or text!? What's the point? I get slammed with fees because the check that the app told me was successfully deposited never went through.

5. Can't log in 1st time EVER! I live 3 hours from the closest GCFCU and have been with them 32 years.... loyalty isn't paying off.

6. In fact it is better than waiting until the next day to make sure you have enough to cover any tranactions and having to pay unnecessary fees.This app Sssuuuuxxxx! Never opens.

7. My mobile deposits are constantly rejected..... c'mon GCFCU, don't make me go USAA!Work well, no issuesFingerprint option no longer works.

8. It directs me to turn it on each time I open the app.

9. AVOID AVOID.The app is not working on the galaxy s22+ and ultra Android phones.

10. It just SSSSUUUUXXX! FIX IT! UPDATE: STILL SUCKS! Someone please fire this designer and get a new one! Always under maintenance.

11. I will say this gcfcu App is easily monitored and makes transitions easier, I'm loving it..well put together I recommend it.Can't log on.

Steps to Troubleshoot & Fix Gold Coast Federal Credit Unio Issues

1. Fix Gold Coast Federal Credit Unio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gold Coast Federal Credit Unio: Restarting the app will resolve most errors.
  2. Update the Gold Coast Federal Credit Unio App. Here is how:
    1. On Android goto PlayStore » Search for "Gold Coast Federal Credit Unio" » Open Gold Coast Federal Credit Unio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gold Coast Federal Credit Unio » click "UPDATE".
  3. Clear Gold Coast Federal Credit Unio app cache: Clearing cached data will force your app to retrieve the latest data directly from Gold Coast Federal Credit Unio servers.
    1. On Android, goto Settings » Apps » Select "Gold Coast Federal Credit Unio" » click Storage » click "Clear Cache".
  4. Check Gold Coast Federal Credit Unio app permissions. If any of these permissions required to use your device's features are disenabled, Gold Coast Federal Credit Unio might not work.
  5. Uninstall and reinstall Gold Coast Federal Credit Unio. If nothing else has worked, completely uninstall Gold Coast Federal Credit Unio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gold Coast Federal Credit Unio not working


2. Fix Gold Coast Federal Credit Unio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gold Coast Federal Credit Unio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gold Coast Federal Credit Unio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gold Coast Federal Credit Unio may not be able to connect to the Internet when running in the background.

Reported Issues

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