Contact City of Boston Credit Union Customer Service

Why should I report an Issue with City of Boston Credit Union?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of City of Boston Credit Union to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Easily access all of your accounts and features right at your fingertips with our mobile app.

2. Manage your accounts, deposit checks, make transfers, pay bills and more! +] Some features are only available for eligible account holders and/or accounts.

1. There's more issues but those are my biggest pain points.Nothing but issues! Ever since the update, I've had nothing but glitchy problems like just scrolling down to view information, to not being able to sign in.

2. Now I can barely do my online banking without getting frustrated.When signing in, it just keeps buffering and doesn't get into the account.

3. It doesn't recognize auto filled passwords, which means I have to type it in manually which is a pain.

4. A lot of times, I have to reboot my phone in order to be able to complete the sign in.Slightly difficult to navigate based on certain needs.

5. And they only do business hours.The new update to my online banking is amazing! I have had no problems at all with it!Says there is a bug.

6. It doesn't play nice with the onscreen keyboard.

7. Just keeps spinning but doesn't load.

8. Uninstalled and reinstalled with same results.Latest version is pretty sluggish.

9. It feels like most thing are clumped into a couple categories.App is not loading.

10. I have to call the bank quite often to unblock my account for no reason.

11. New version is slow and buggy.

1. Fix City of Boston Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart City of Boston Credit Union: Restarting the app will resolve most errors.
2. Update the City of Boston Credit Union App. Here is how:
   1. On Android goto PlayStore » Search for "City of Boston Credit Union" » Open City of Boston Credit Union » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for City of Boston Credit Union » click "UPDATE".
3. Clear City of Boston Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from City of Boston Credit Union servers.
   1. On Android, goto Settings » Apps » Select "City of Boston Credit Union" » click Storage » click "Clear Cache".
4. Check City of Boston Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, City of Boston Credit Union might not work.
5. Uninstall and reinstall City of Boston Credit Union. If nothing else has worked, completely uninstall City of Boston Credit Union then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing City of Boston Credit Union not working

2. Fix City of Boston Credit Union Server issues & Internet Connection

1. Check network connection: An unstable Internet will make City of Boston Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to City of Boston Credit Union not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, City of Boston Credit Union may not be able to connect to the Internet when running in the background.