Contact Communication Federal CU Customer Service

Why should I report an Issue with Communication Federal CU?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Communication Federal Credit Union to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Update 1/3/2020 I haven't been able to view my account for two days with the server connection error, now I can log in but clicking into any account gives 'error occurred' ...This is the worst app.

2. Worked fine before this last update.

3. Surely the system doesn't have a new update every.single.night.Seems like they do not have the right people to support this app.

4. Another problem i have experienced is when i use my card it will show it pending and the pending amount, the next day the transaction will be completely gone and it changes my balance back to before the purchase!!! Then the following day or so it will reappear processed.

5. Since the last update, it either won't open or randomly shuts itself down.

6. Awful performance after latest update! We've used this app for a couple of years & loved it.

7. Update 5/3/22: It's Now Fixed, I can make Deposits.

8. Update 4/5/22: Still waiting for this to get fixed.

9. Just wish it wouldnt do that!!It must have had a recent update.

10. It worked for a month, I called after it stopped letting me log in.

11. It's a hassle to cancel and set them up again.Meh. Not as user friendly & intuitive as other banking apps I've used.

1. Fix Communication Federal CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Communication Federal CU: Restarting the app will resolve most errors.
2. Update the Communication Federal CU App. Here is how:
   1. On Android goto PlayStore » Search for "Communication Federal CU" » Open Communication Federal CU » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Communication Federal CU » click "UPDATE".
3. Clear Communication Federal CU app cache: Clearing cached data will force your app to retrieve the latest data directly from Communication Federal CU servers.
   1. On Android, goto Settings » Apps » Select "Communication Federal CU" » click Storage » click "Clear Cache".
4. Check Communication Federal CU app permissions. If any of these permissions required to use your device's features are disenabled, Communication Federal CU might not work.
5. Uninstall and reinstall Communication Federal CU. If nothing else has worked, completely uninstall Communication Federal CU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Communication Federal CU not working

2. Fix Communication Federal CU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Communication Federal CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Communication Federal CU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Communication Federal CU may not be able to connect to the Internet when running in the background.