Published by Campus Federal Credit Union on Dec 4, 2024

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Why should I report an Issue with Campus Federal Credit Union?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Campus Federal Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Campus Federal Credit Union

1. Campus Federal’s mobile app allows you to bank on the go, manage your money anytime, anywhere.

Campus Federal Credit Union Customer Insights

1. They are always helpful and the best credit union in Shreveport.Everything about Campus Federal is GREAT!!! Even the SERCURITY GUARD!! He's the 1st one to meet you coming thorugh the door, it just get better from there.Great staff, good person skills!! Your telephone staff is GREAT too!! Every time I have a problem w/that new sercurity sys.

2. I don't know if it needs an update to fix the problem, or if the most recent update IS the problem, but it doesn't work anymore.Fingerprint log in doesn't work.

3. Very convenient with regards paying cheques, transferring money between A/c's This is especially important when you move out of state and can't get to a branch.Signing in doesn't work on this app.

4. It worked before the recent update but idk what you screwed up here.The app used to work great, but now whenever I try to open it, I get a white screen.

5. I've uninstalled, and re-installed but fingerprint log in does not work for this app.....even though it works flawlessly for me unlocking my phone.

6. they there to help solve all my problems.GREAT place to keep my money!!!Very happy with the app.

7. It's whole point of existence is so I don't have to go to the website every time I want to check a simple thing such as transactions and even that is a trial with this app.

8. Galaxy Note 5Campus Federal has the most friendly staff.

9. I got a personal call from them on the 30th anniversary of opening my account, even though I now live out of state.

10. Sure, the new app looks "more pretty", but the fact that I have to go through extra steps to close the app is annoying.Always friendly and professional.

11. I can see my balance after each transaction is made which is something my other bank didnt have on their app.Bring back the old app.

Steps to Troubleshoot & Fix Campus Federal Credit Union Issues

1. Fix Campus Federal Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Campus Federal Credit Union: Restarting the app will resolve most errors.
  2. Update the Campus Federal Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "Campus Federal Credit Union" » Open Campus Federal Credit Union » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Campus Federal Credit Union » click "UPDATE".
  3. Clear Campus Federal Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Campus Federal Credit Union servers.
    1. On Android, goto Settings » Apps » Select "Campus Federal Credit Union" » click Storage » click "Clear Cache".
  4. Check Campus Federal Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Campus Federal Credit Union might not work.
  5. Uninstall and reinstall Campus Federal Credit Union. If nothing else has worked, completely uninstall Campus Federal Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Campus Federal Credit Union not working


2. Fix Campus Federal Credit Union Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Campus Federal Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Campus Federal Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Campus Federal Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues