Published by HDFC Securities Ltd on Mar 27, 2024

Report an issue with Old HDFC Sec App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Old HDFC Sec App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HDFC Securities Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Old HDFC Sec App

1. To continue trading with us, Download HDFC Sky app or HDFC Investright app from the Play Store.

2. With HDFC Sky, you can get the recommendation to invest in Stocks, IPOs, and Mutual Funds & start Futures & Options trading.

3. HDFC Investright - introducing Investright trading and investment app.

4. HDFC Sky - Download HDFC Sky trading app, open account today and start investing.

5. HDFC Sec has always been there for you to transform your trading journey.

6. But now we are closing the app & introducing new HDFC Sky & HDFC Investright app.

7. The new Investright app offers regular stock recommendations, screeners, & charting signals that will help enhance your stock market journey.

Old HDFC Sec App Customer Insights

1. Further, as other users have mentioned disabling Developer Options requirement should be removed and the app should be improved to make it work with the above option enabled.App says disable duggable option.

2. Why does the app want me to disable developer option? What business do you have in my phone's personal settings? Want to rate zero stars.

3. YOU JUST CAN'T FORCE USERS TO DISABLE USB DEBUGGING IT'S OUR RIGHT AS ANDROID USERSIt's research option being actively updated.

4. I have sent an email today about a bug, it is showing 22 Jun as option date on 23 Jun for banknifty.YOU JUST CAN'T FORCE USERS TO DISABLE USBDEBU.

5. Hdfc sec can't force users to disable usb debugging option.

6. Now my problem solvedPlease disable USB debuggable option.???? My shares are not shown , portfolio suddenly became empty and after update this.

7. If I disable developer option those settings will go.

8. This is so stupid ,u can't force us to disable usb debugging option.

9. I am a developer i have to keep debugging option on all the time.

10. Why should you bother whether developer option is enabled or not? Still not changing the rating till you guys fix this.

11. Message is "PLEASE DISABLE USB DEBUGGABLE OPTION".

Steps to Troubleshoot & Fix Old HDFC Sec App Issues

1. Fix Old HDFC Sec App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Old HDFC Sec App: Restarting the app will resolve most errors.
  2. Update the Old HDFC Sec App App. Here is how:
    1. On Android goto PlayStore » Search for "Old HDFC Sec App" » Open Old HDFC Sec App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Old HDFC Sec App » click "UPDATE".
  3. Clear Old HDFC Sec App app cache: Clearing cached data will force your app to retrieve the latest data directly from Old HDFC Sec App servers.
    1. On Android, goto Settings » Apps » Select "Old HDFC Sec App" » click Storage » click "Clear Cache".
  4. Check Old HDFC Sec App app permissions. If any of these permissions required to use your device's features are disenabled, Old HDFC Sec App might not work.
  5. Uninstall and reinstall Old HDFC Sec App. If nothing else has worked, completely uninstall Old HDFC Sec App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Old HDFC Sec App not working


2. Fix Old HDFC Sec App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Old HDFC Sec App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Old HDFC Sec App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Old HDFC Sec App may not be able to connect to the Internet when running in the background.

Reported Issues