Published by IDBI BANK on Dec 16, 2023

Report an issue with IDBI Bank GO.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with IDBI Bank GO Mobile+?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IDBI BANK to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact IDBI Bank GO Mobile+ image 1 contact IDBI Bank GO Mobile+ image 2

About IDBI Bank GO Mobile+

1. You will also receive an SMS alert whenever a transaction is initiated in your account through any digital banking channel like ATM, Point of Sale (POS), Internet or Mobile Banking. • Personalize with a Selfie picture or choose a favorite image from your mobile gallery. • Select your wall paper theme initially with seasons and with more options coming soon. • Enhanced the User experience with your accounts displayed in a card deck style which can be swiped or expanded. • Financial Calculators to help you take informed investment decisions. • Control your Debit Card by setting your own ATM and PoS transaction limit, switching your Debit card transactions On or Off and much more. • Set International or Domestic usage on your card or instantly Block card if misplaced or lost. • Select your frequently used options to appear on the main screen or menu drawer at the bottom of the screen.

2. Checking the balance in your account, managing and scheduling utility bill payments, adding a top-up in your prepaid mobile phone or DTH account, paying VISA credit card bills, or instantly transferring money from one bank account to another through IMPS is now possible at the click of just a few buttons on your phone.

3. IDBI Bank uses sophisticated encryption technology for secure data transfer from your mobile phone to the Bank’s mobile banking server.

4. You can then instantly activate the Mobile Banking App (one-time activity) and set your personalized MPIN by authenticating your Debit Card or Internet Banking credentials.

5. We take every step to keep the account safe and secure when banking on the mobile device.

6. Moreover the App uses SMS sent functionality to verify Customer Mobile Number registered with Bank as well as device binding and SIM binding for Security purposes and as per UPI and RBI guidelines.

7. Banking through the IDBI Bank GO Mobile+ App is not only very simple and convenient but also saves your time or a visit to the Bank branch.

8. If not, you can do so at the ATM or through your Internet Banking account or by submitting a channel registration form at the nearest Branch.

9. Before activating the Mobile Banking App, please ensure that you have registered for the mobile banking channel.

10. IDBI Go Mobile+ Application is used for doing Financial Transactions through UPI as well as other Payment modes like NEFT, IMPS etc.

11. Activation of IDBI Bank Go Mobile+ App couldn’t be easier and takes only a few minutes.

IDBI Bank GO Customer Insights

1. Overall the app works Great and is very useful for all!New update forcing to disable developer options, Why?? Mpassbook feature doesn't work most of the times, and yes server down most of the times as well, bring some update this can work properly in addition logout also doesn't work in many cases, have to logout 3-5 times and still not sure about logging outVery worst App, what is it to you if the USB debugging is enabled.

2. "Please disable USB debugging, it's enabled inside developer option, if you're not able to find it please enable developer option first and then disable the USB debugging " Please check and clear this error, so that app can start working.This app was great and working flawlessly.

3. Even, if we disable the same, we are unable to login, you want us to bank with you or not.?? Very Worst experience every time I Login.Great application for mobile banking.

4. Am closing my accounts from this bank soon.This app is Awesome! It provides each and every option for the user, But The app has some minor issues like sometimes the app doesn't responds and says that it couldn't connect to the bank or catch network.

5. It's slow and reminds me of 2010 website.The updated version is not working as soon as the app is opened a Security Alert is popped.

6. Show real time account statement, status and transaction details.

7. Every time I try to login it asks to activate.

8. Just solve the problem of slow running.Can't use it when developers option is enabled.

9. Very promising bank with their mobile application.

10. It pushes you to go physically to the bank and pay them extra for the hardcopy of statements.

11. Else I need to close the account in this bank.Useless app.

Steps to Troubleshoot & Fix IDBI Bank GO Issues

1. Fix IDBI Bank GO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IDBI Bank GO: Restarting the app will resolve most errors.
  2. Update the IDBI Bank GO App. Here is how:
    1. On Android goto PlayStore » Search for "IDBI Bank GO" » Open IDBI Bank GO Mobile+ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IDBI Bank GO » click "UPDATE".
  3. Clear IDBI Bank GO Mobile+ app cache: Clearing cached data will force your app to retrieve the latest data directly from IDBI Bank GO servers.
    1. On Android, goto Settings » Apps » Select "IDBI Bank GO Mobile+" » click Storage » click "Clear Cache".
  4. Check IDBI Bank GO app permissions. If any of these permissions required to use your device's features are disenabled, IDBI Bank GO might not work.
  5. Uninstall and reinstall IDBI Bank GO. If nothing else has worked, completely uninstall IDBI Bank GO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IDBI Bank GO not working


2. Fix IDBI Bank GO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IDBI Bank GO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IDBI Bank GO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IDBI Bank GO may not be able to connect to the Internet when running in the background.

Reported Issues