Contact Basecone Spenser Customer Service

Why should I report an Issue with Basecone Spenser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Basecone N.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Accountant can't find receipts and invoices because they don't appear on web version (some appear on the app up to 3 months) Archive on mobile app doesn't go more than 3 months back.

2. Lost lots of invoices and receipts! Lost lots of costs for my company! Are you going to pay my taxes?Hypernervous scanning of receipt.

3. Workflow is not intuitiveCamera focuses when taking picture but manages to produce blurry pictures every time.

4. Pretty lousy app! Avoid it if you can.When does Basecone start investing in its products? I mean really this is a disappointing app with too little practical functionality.I cant use the app.

5. When I try to make photo appears Retake or Use selection....just a blank screenWhy you built this app If is not working? There is a problem when I try to use camera to make a photo for my bills.

6. login! I don't have time for that.Have to reinstall every time to make it work again.

7. Appear just a black screen.

8. You have no control over what is happening.

9. 75% of scans are useless.

10. the pin 2 times after that login.

1. Fix Basecone Spenser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Basecone Spenser: Restarting the app will resolve most errors.
2. Update the Basecone Spenser App. Here is how:
   1. On Android goto PlayStore » Search for "Basecone Spenser" » Open Basecone Spenser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Basecone Spenser » click "UPDATE".
3. Clear Basecone Spenser app cache: Clearing cached data will force your app to retrieve the latest data directly from Basecone Spenser servers.
   1. On Android, goto Settings » Apps » Select "Basecone Spenser" » click Storage » click "Clear Cache".
4. Check Basecone Spenser app permissions. If any of these permissions required to use your device's features are disenabled, Basecone Spenser might not work.
5. Uninstall and reinstall Basecone Spenser. If nothing else has worked, completely uninstall Basecone Spenser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Basecone Spenser not working

2. Fix Basecone Spenser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Basecone Spenser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Basecone Spenser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Basecone Spenser may not be able to connect to the Internet when running in the background.