Contact SAP Customer Service

Why should I report an Issue with SAP Mobile Services Client?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SAP SE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can you please check what is the issue in your application.Today the app just says loading after entering credentials.. I have an Android phone.. My work has stopped due to it.

2. I cannot open any deployed mobile appJust like the previous two reviewers, it appears this a full demo version not production-ready client that we can use for our own apps.

3. No exception here! Nothing is clear but the idea is very exciting.Dear Team, I am facing the issue with the QR code scaning after the updation of the application.

4. Also is the code available for the application we have in the try the demo section of app?Great.

5. The demo is really helpful.Great client to quickly test your MDK application.

6. Any pointers or ideas on how we can use this for our own apps?I don't see a start button on Android device to scan QRcode.

7. Its installed on my android but now not working.i couldn't able to SCAN.

8. Only "try the demo" buttonGreat app for business application.

9. I am using redmi note 8 pro Android phone.

10. Then I installed on android set which OS version is 11.

11. It's really frustrating.Availability of SAP usage instructions or guides always sucked or not accessible readily.

1. Fix SAP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SAP: Restarting the app will resolve most errors.
2. Update the SAP App. Here is how:
   1. On Android goto PlayStore » Search for "SAP" » Open SAP Mobile Services Client » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SAP » click "UPDATE".
3. Clear SAP Mobile Services Client app cache: Clearing cached data will force your app to retrieve the latest data directly from SAP servers.
   1. On Android, goto Settings » Apps » Select "SAP Mobile Services Client" » click Storage » click "Clear Cache".
4. Check SAP app permissions. If any of these permissions required to use your device's features are disenabled, SAP might not work.
5. Uninstall and reinstall SAP. If nothing else has worked, completely uninstall SAP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SAP not working

2. Fix SAP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SAP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SAP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SAP may not be able to connect to the Internet when running in the background.