Contact SAP Ariba Procurement Customer Service

Why should I report an Issue with SAP Ariba Procurement?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SAP Ariba to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Note: In order to use the app, you must be an active user of atleast one of the following – SAP Ariba Buying and Invoicing, SAP Ariba Sourcing, or SAP Ariba Contracts.

2. The one-stop app conveniently extends your strategic sourcing and buying solutions from SAP Ariba to your mobile device.

3. You must also belong to the Ariba Mobile User group.

1. It makes no sense why it can't remember the same cell phone I've been using for more than 2 years.Why does it say I need to turn on the screen lock before using the app? And I did turn it on but it isn't working.

2. I log into my account, and it keeps asking for a "one time password" but there's no clue of where that password is supposed to be found.Good to use and very easy, want to share one point that , if approver insert option available in this mobile app will be good.

3. It's a good app overall but has a few bugs here and there (not a big deal though)The app has forever been saying "turn on to screen locker" and only gives an option for OK.

4. Please fix this.This is a poor application, screen scrolling does not allow you to edit all fields on the requisition.

5. Poor performance of one of the biggest companies in the world...The app is very limited, has integration and design issues.Such a waste product from SAP.

6. That forces me to log into my work laptop, go to the site, and reauthorize my cell phone.

7. It's nice when it's working, however it does its "update" way too often and logs me out.

8. The function does not work the same as the cloud client.

9. I've had to do this countless times, negating the benefit of approving purchases remotely.

10. This is my kind suggestion.Great to have Ariba on mobile.

11. The whole purpose of the app for me is to be able to use it remotely.

1. Fix SAP Ariba Procurement Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SAP Ariba Procurement: Restarting the app will resolve most errors.
2. Update the SAP Ariba Procurement App. Here is how:
   1. On Android goto PlayStore » Search for "SAP Ariba Procurement" » Open SAP Ariba Procurement » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SAP Ariba Procurement » click "UPDATE".
3. Clear SAP Ariba Procurement app cache: Clearing cached data will force your app to retrieve the latest data directly from SAP Ariba Procurement servers.
   1. On Android, goto Settings » Apps » Select "SAP Ariba Procurement" » click Storage » click "Clear Cache".
4. Check SAP Ariba Procurement app permissions. If any of these permissions required to use your device's features are disenabled, SAP Ariba Procurement might not work.
5. Uninstall and reinstall SAP Ariba Procurement. If nothing else has worked, completely uninstall SAP Ariba Procurement then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SAP Ariba Procurement not working

2. Fix SAP Ariba Procurement Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SAP Ariba Procurement be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SAP Ariba Procurement not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SAP Ariba Procurement may not be able to connect to the Internet when running in the background.