Contact Light Clientes Customer Service

Why should I report an Issue with Light Clientes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Light Serviços de Eletricidade SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. IMPORTANTE: se você ainda não tiver cadastro na nossa Agência Virtual, é necessário a criação de uma conta para acessar o aplicativo.

2. E ainda contando com os serviços de falta de luz, código de barras, atualização cadastral e histórico de consumo.

3. Tudo isso na palma da sua mão, a qualquer hora e em qualquer lugar!

4. O aplicativo está disponível apenas em português (Brasil).

1. This is a shame, so now I cannot see my account detailsgood but does not work abroad!Unfriendly app, confusing interactionThey don't respond to requests initiated through the app.It simply doesn't workApp isn't ok.

2. A mensagem de erro não é mostrada corretamente na tela, somente uma tarja vermelha.

3. Não acessa mesmo após informar CPF e código de instalação.

4. Don't answer our requisitions.I think that app keep the promiseaeisris did didPéssimo.

5. APP does not work.

1. Fix Light Clientes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Light Clientes: Restarting the app will resolve most errors.
2. Update the Light Clientes App. Here is how:
   1. On Android goto PlayStore » Search for "Light Clientes" » Open Light Clientes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Light Clientes » click "UPDATE".
3. Clear Light Clientes app cache: Clearing cached data will force your app to retrieve the latest data directly from Light Clientes servers.
   1. On Android, goto Settings » Apps » Select "Light Clientes" » click Storage » click "Clear Cache".
4. Check Light Clientes app permissions. If any of these permissions required to use your device's features are disenabled, Light Clientes might not work.
5. Uninstall and reinstall Light Clientes. If nothing else has worked, completely uninstall Light Clientes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Light Clientes not working

2. Fix Light Clientes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Light Clientes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Light Clientes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Light Clientes may not be able to connect to the Internet when running in the background.