Published by SAP SE

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Why should I report an Issue with SAP Fiori Client?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SAP SE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SAP Fiori Client Customer Insights

1. This app is a broken clock that's only right once a day.Poor unpolished app with unacceptable errors, even just a simple task as signing in to use it is problematic and frustrating just like many other users have expressed, does it even support the latest android OS? and why is it in restricted mode when I have at present one of the latest device and OS combination? it's not the same on the Apple OS.

2. A total piece of junk and a total waste of resources! Install for more headache and pain in ur ass instead of productivity.The Previous version was already well done, after the upgrade the updated version make me unable to login freely and I can't even change my password or what so ever... you're making the app worst then ever before.. old and simple is the best don't have to be so complicated.

3. Sort it out and don't give the generic answer saying "multiple factors affect app performance" just fix it👌I keep having to log in with my email address (which I've never had to keep doing until recently) and it keeps denying my access to the app even though I've typed in my password correctly many times.

4. JUST FIX THE DAMN APP!I need fingerprint, username, password and a random generated passcode sent by email to access from my own personal device.

5. I have to use two different logins, and each time i try to login one of them is wrong or isn't recognised, sometimes i only have to enter one set of credentials, now it's asking for a second set with a user name format i don't use.

6. I downloaded the microsoft company app which then auto downloaded 9 other apps, I authenticated my account, phone, company website, email.

7. Need to do double sign in manually everytime, one for app, another into system, unlike other apps login with just one single touch.

8. 😡😡7 times out of 10 this app doesn't work, always a problem not just for me but all the people I know who use it..whether it's the app being stuck on a white screen saying please wait or the server being down its just not good enough.

9. States requires certificats which arnt installed on divice... Which baffles even my managers why its asking for these.Over the past year or so I've tried to log in several times for work but to no avail.

10. Now I can't see my payroll and I don't even know if my username & password is still the right one or wrong one ... or maybe I need to change all... it's frustrating.

11. Not worth the hassle at all.Impossible to use, needs so many verifications and authorities and other apps just to open.

Steps to Troubleshoot & Fix SAP Fiori Client Issues

1. Fix SAP Fiori Client Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SAP Fiori Client: Restarting the app will resolve most errors.
  2. Update the SAP Fiori Client App. Here is how:
    1. On Android goto PlayStore » Search for "SAP Fiori Client" » Open SAP Fiori Client » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SAP Fiori Client » click "UPDATE".
  3. Clear SAP Fiori Client app cache: Clearing cached data will force your app to retrieve the latest data directly from SAP Fiori Client servers.
    1. On Android, goto Settings » Apps » Select "SAP Fiori Client" » click Storage » click "Clear Cache".
  4. Check SAP Fiori Client app permissions. If any of these permissions required to use your device's features are disenabled, SAP Fiori Client might not work.
  5. Uninstall and reinstall SAP Fiori Client. If nothing else has worked, completely uninstall SAP Fiori Client then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SAP Fiori Client not working


2. Fix SAP Fiori Client Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SAP Fiori Client be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SAP Fiori Client not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SAP Fiori Client may not be able to connect to the Internet when running in the background.

Reported Issues