Published by PayPal Mobile

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Why should I report an Issue with PayPal Here™ - Point of Sale?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PayPal Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PayPal Here™ - Point of Sale image 1 contact PayPal Here™ - Point of Sale image 2

About PayPal Here™ - Point of Sale

1. No long-term contracts, commitments or monthly fees. • More options, more business: gives your customers the flexibility to pay how they want. • All in one: PayPal Here™ is part of our trusted suite of business payment solutions, helping you manage all your in-person, online and mobile payments through one central account.

2. Accept credit and debit cards, send invoices, track cash and check payments. It’s only 2. 7% per US card swipe, chip or contactless transaction.

3. PayPal Here uses an encrypted card reader, backed by our best-in-class risk-management and fraud protection.

4. Get paid on your Android™ device with our free app and a card reader that’s right for your business.

5. Payments processed with PayPal Here are transferred to your account usually in minutes.

6. All payments go right into your account for secure, reliable, and easy transaction processing.

7. With the PayPal Debit card, you can access your funds at thousands of ATM’s nationwide, plus get 1% cash back on all eligible debit card purchases. • Invest in the PayPal Chip Card Reader to accept chip cards, contactless (like Google Pay), traditional swipe payments – all in one device. • Pay only 2.

PayPal Here Customer Insights

1. It is a solution, but I'd be curious to know why the issue is there in the first place otherwise.Excellent experience! Totally astounding, and helps my business in a number of ways! The bluetooth card reader can attach to your phone or tablet keeping it handy, and it has saved me from waiting for checks to clear! Most people have debit or credit cards, some have an old check book, but rarely does someone have cash to pay my invoices! Now, with the addition of PayPal Here and the FREE included bluetooth card scanner & chip reader, things got significantly easier for both me and my customersFor the most part this app and my card reader work really well.

2. Linked it to my chime account for instant transfers, making money has never been easier!!! Giving the average person with a business plan the ability to take cash and credit is big not just for the business but the person theirself developing customer service skills during the interactions using the card reader and app! I love it! Keep up the great work!I've used this on two phones now, a Pixel 2 XL and a Samsung Note10 Plus, both running the most current version of the app, and the most current version of their respective Android software.

3. I love the card reader, but just one problem that's started recently, I have to periodically restart my phone throughout the week to get my reader to even think about connecting.

4. So my convenient card reader is becoming an inconvenient thing most days and it's frustrating.

5. Even when it's powered on and my phone's Bluetooth is enabled, it takes an irritating amount of time to connect, and I often have to close and relaunch the app to get it to detect a chipped card I've inserted.Most importantly, it works.

6. EDIT: They fixed the issue were you cannot get past the step to get a card reader by adding a "Next" button at the top.

7. However, it's really inconvenient when I turn my card reader on at the beginning of the night and it works just fine.

8. Will update my rating back to 5 stars when the app is working correctly again.I'm a hairstylist and this card reader is everything to me.

9. There are better alternatives out there just keep looking.I can't get past the step to get a card reader sent to you.

10. My card reader came quick.

11. It does Not require a ton of info to be filled out per transaction which is good and it sends the receipt right to the customer's phone or email or opt for no receipt.

Steps to Troubleshoot & Fix PayPal Here Issues

1. Fix PayPal Here Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PayPal Here: Restarting the app will resolve most errors.
  2. Update the PayPal Here App. Here is how:
    1. On Android goto PlayStore » Search for "PayPal Here" » Open PayPal Here™ - Point of Sale » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PayPal Here » click "UPDATE".
  3. Clear PayPal Here™ - Point of Sale app cache: Clearing cached data will force your app to retrieve the latest data directly from PayPal Here servers.
    1. On Android, goto Settings » Apps » Select "PayPal Here™ - Point of Sale" » click Storage » click "Clear Cache".
  4. Check PayPal Here app permissions. If any of these permissions required to use your device's features are disenabled, PayPal Here might not work.
  5. Uninstall and reinstall PayPal Here. If nothing else has worked, completely uninstall PayPal Here then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PayPal Here not working


2. Fix PayPal Here Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PayPal Here be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PayPal Here not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PayPal Here may not be able to connect to the Internet when running in the background.

Reported Issues

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