Published by LifeTime on Oct 18, 2024

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Why should I report an Issue with Kyla - Doctor and Health Coach?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LifeTime to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Kyla - Doctor and Health Coach

1. Nothing within the services provided by the application or the website(s) is associated with, should be taken as, or understood as medical advice, diagnosis, treatment or medical assistance, nor should it be interpreted in substitution for any medical advice, diagnosis, treatment or medical assistance, or used or referred to instead of seeking appropriate medical advice, diagnosis, treatment or assistance from health care providers.

2. The service does not constitute the practice of any medical, nursing or other professional healthcare advice, assistance, treatment or diagnosis.

3. Experience healthcare reimagined with Kyla Clinic, your ultimate companion for personalized anti-aging primary care.

4. Uncover your health risks, receive personalized care, and embark on a transformative journey toward a healthier, more vibrant life.

5. Please consult with a licensed physician or other qualified healthcare provider before making any decisions or taking any actions or any inactions that may affect your health and safety or that of your family.

6. Personalized Anti-Aging Primary Care: Receive personalized care focused on anti-aging and addressing root causes, including doctor consultations, nutrition guidance, and at-home blood panels.

7. Lifetime app inc and the application are not a licensed medical care provider.

8. Just like having a personal dietician/therapist, Kyla can help you eat healthy and tasty while finding the diet that improves the most important thing - your longevity.

9. Welcome to Kyla Clinic - Your Pathway to Optimal Health and Longevity!

10. Discover Your Health Risks: Uncover major health risks and gain valuable insights into your well-being with our AI-driven platform.

11. Cutting-Edge Technology: Harness cutting-edge technology to measure, plan, and integrate healthy practices for remarkable transformations.

Kyla Customer Insights

1. And frustrating.So so bad, definitely need a lot of improvement took me 2 hours to fill out because it keeps freezing on me when select DOBMind-bogglingly breathtakingly inconceivably stupid calendar interface.

2. Do the math for how many swipes it takes to input the birthdate of someone over 60...Whenever there is an update, I get an in-app notification and button to go to the Play store to download the update.

3. This has happened for the last 2 updates.Kyla is SLOW, buggy AF, then slow to make corrections because of it's bugs (trying to enter my birthdate took 10 minutes and several retries).

4. However, following the link to the Play store does not show an "update" option, so I have to uninstall and re-download the app.

5. And my urgent care clinic now requires checkin on this horrid app and won't work around it!Bad user interface.

6. Update: it's telling me everyday to update but although there's no new update, I have to delete app everyday and install again.

7. No way to delete account.Useless user interface.

8. Unable to delete my personal info, no option to delete account.

9. The chat only gives you options to select, very difficult to type text.

10. Then it assumes that your email is on the phone as well to receive a verification code -- and anyone who knows anything about security will not have email on their phone.

11. Takes me back to the sign up page randomly in between and have to start all over again.Completely stupid - can't see scheduled appointments or make themStay away.

Steps to Troubleshoot & Fix Kyla Issues

1. Fix Kyla Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kyla: Restarting the app will resolve most errors.
  2. Update the Kyla App. Here is how:
    1. On Android goto PlayStore » Search for "Kyla" » Open Kyla - Doctor and Health Coach » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kyla » click "UPDATE".
  3. Clear Kyla - Doctor and Health Coach app cache: Clearing cached data will force your app to retrieve the latest data directly from Kyla servers.
    1. On Android, goto Settings » Apps » Select "Kyla - Doctor and Health Coach" » click Storage » click "Clear Cache".
  4. Check Kyla app permissions. If any of these permissions required to use your device's features are disenabled, Kyla might not work.
  5. Uninstall and reinstall Kyla. If nothing else has worked, completely uninstall Kyla then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kyla not working


2. Fix Kyla Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kyla be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kyla not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kyla may not be able to connect to the Internet when running in the background.

Reported Issues