Contact OpenMed Customer Service

Why chat with our AI OpenMed Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of OpenMed.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Do not go in and not be able to describe what you are feeling!Everyone needs to know about this app! I have had several medical issues that I’ve needed support with without having time to go to an office and this app helped me tremendously! I have used it several times and each doctor has been so amazing! The prices are affordable and the speed of the experience makes the world of difference.

2. My first time using Doctor near me and it was so easy! Start to finish was a great experience!! The only minor issue I had was that my phone battery was dying and whenever a “low battery” alert popped up it we would lose audio for a little bit.

3. I have been struggling with mental health issues for years, between anxiety about going, having a toddler, and lack of providers I was unable to get the help I so desperately needed.

4. Also, don’t click off to web search whatever medical term as that seemed to cause a loss of connection which returned once I came back to the app.Looks like a great app, however... could you make it so that you can enter your insurance provider manually? It's a bit frustrating to not be able to add my info when not all insurance companies are listed.

5. With all the new apps and options for mental health, I as a parent would be willing to pay upwards of $200+ monthly to have my child get help remotely, consistently and in hopes at times that don’t interfere with her school day.

6. Great app and service!I was skeptical at first, but I’ve used the app twice and love it! You can search by male or female if you choose, and then you can either take the first available or read through the doctor’s short bio.

7. From using it for the first time, I can tell that it was created by a very knowledgeable group that had simplicity on top of their list to achieve the results.

8. I recommend Dr OnDemand to find this niche need because honestly it would have such an impact on childhood mental health options.

9. We’ve been trying for months to get into a child therapist and many are not taking new patients and it’s really hard on a child’s school schedule to constantly take them out for appointments.

10. For the first time in years I am able to process normally.

11. This app is the perfect example of how well technology has and can continue to impact the field of medicine.Honestly if it wasn’t for this app I would put my mental health on the back burner.

1. Fix OpenMed Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OpenMed: Restarting the app will resolve most errors.
2. Update the OpenMed App. Here is how:
   1. On Android goto PlayStore » Search for "OpenMed" » Open OpenMed: Doctors Near Me & Onl » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OpenMed » click "UPDATE".
3. Clear OpenMed: Doctors Near Me & Onl app cache: Clearing cached data will force your app to retrieve the latest data directly from OpenMed servers.
   1. On Android, goto Settings » Apps » Select "OpenMed: Doctors Near Me & Onl" » click Storage » click "Clear Cache".
4. Check OpenMed app permissions. If any of these permissions required to use your device's features are disenabled, OpenMed might not work.
5. Uninstall and reinstall OpenMed. If nothing else has worked, completely uninstall OpenMed then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OpenMed not working

2. Fix OpenMed Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OpenMed be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OpenMed not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OpenMed may not be able to connect to the Internet when running in the background.