Published by Fly Up with Pride

Report an issue with Doctor Online.
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Why should I report an Issue with Doctor Online - Get Medical Questions Answered?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fly Up with Pride to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Doctor Online Customer Insights

1. The doctor here can continue to help me with my treatment!Booking an appointment for a physician and hunting for that perfect physician that treats your illness well without charging excessively is almost never possible.But this app has redefined possibilities by allowing you to conveniently chat with licensed doctors online, meet the best medical physicians who goes the extra mile to treat you well and all of this for just $5 only!!!it is very good application.

2. And he charged $50 for just that 5 minute visit.I was furious and was adamant to never got there again.😒A friend suggested the onlien doctor app and I immediately switched to it.It was just amazinga nd definitely a big relief as I could treat my rash in just a week for $5 thanks to the advice from the best doctors 24/7!!I ❤ this app!!This app is awesome! I just moved out of state and am having a terrible time trying to get approved for health insurance.

3. I had almost given up when I found this app and thanks to its 24/7 online chat option with the best doctors, I was able to save my son on that fateful day.This app offer the best medical advice and I highly recommend this app to all of you👌🙏🏻when I finally got a dermatologist appointment, it was a flop.The doctor rushed things and did not examine my rash well, he simply scribbled a few pills.

4. It is a very fast app with licensed doctors that is up to date with the latest medical news including the pandemic situationI never believed in miracles until I came across this app.My son broke into a fit in the middle of the night and I was desperate to get him to a doctor.But at that time,there was no ambulance available and we had to travel far for the hospital.

5. This app has been very helpful for shy folks like me by offering 24/7 medical chat support and a more comfortable platform to post any medical queries that are troubling you without fear of being judged or intimidated.

6. The price is also very economical and affordable.They want me to pay $5 to get my diagnosis and the monthly subscription cost to continue using this app is ridiculous! I'm not paying $66 Canadian every month to use this app! How did this ripoff app get so many positive reviews? It didn't even tell us in the description that it's not free.

7. I just want to know why I'm in pain all the time without seeing a doctor, but nothing in this world is free anymore.It is a nice app.

8. Very useful app during the pandemic.WOW! I have no words to describe this app other than absolutely spectactular! I didn't download it with great expectations, I just wanted to ask a simple question, but ended up getting a detailed, professional, in-depth consutlation.

9. GET THIS!I never felt comfortable in making visits to a doctor's office because it made me feel nervous and embarassed to ask a lot of questions.

10. This application is very helpful for all people when a specialist doctor is appointed to you instantly after a one -time consultation fee.

11. so it will save a lot of time and without any stress, moreover we can meet the doctor live on video.

Steps to Troubleshoot & Fix Doctor Online Issues

1. Fix Doctor Online Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Doctor Online: Restarting the app will resolve most errors.
  2. Update the Doctor Online App. Here is how:
    1. On Android goto PlayStore » Search for "Doctor Online" » Open Doctor Online - Get Medical Questions Answered » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doctor Online » click "UPDATE".
  3. Clear Doctor Online - Get Medical Questions Answered app cache: Clearing cached data will force your app to retrieve the latest data directly from Doctor Online servers.
    1. On Android, goto Settings » Apps » Select "Doctor Online - Get Medical Questions Answered" » click Storage » click "Clear Cache".
  4. Check Doctor Online app permissions. If any of these permissions required to use your device's features are disenabled, Doctor Online might not work.
  5. Uninstall and reinstall Doctor Online. If nothing else has worked, completely uninstall Doctor Online then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Doctor Online not working


2. Fix Doctor Online Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Doctor Online be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Doctor Online not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Doctor Online may not be able to connect to the Internet when running in the background.

Reported Issues