Contact Stresscoach Customer Service

Why should I report an Issue with Stresscoach: Reduce Anxiety?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pocketcoach to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Otherwise great!I love this app however I haven't used it for some couple of months and when I just tried it today after installing the latest update it gets stuck in the first loading screen, I would like to note that I don't have Google Play services on my device and I am using a custom ROM but the app doesn't show an error about that like other apps that require Google Play Services.

2. I can't find a fix for this.I opened the app to try and help me deal with a really bad anxiety attack tonight: it had one exercise to give me from the main course and it has all the others locked.

3. It would also be nice if the steps in the course weren't locked, even if each lesson builds on eachother sometimes you need a specific strategy.

4. EDIT : So I thought there was a new update that didn't get pushed to my region yet but apparently I'm still on the last update : 3.2.5.266 I still have the same issue, the app would load (the logo animation) forever when starting it.i think this app is mainly a fancy UI with little information on it.

5. Great developer team which responded to the reported bug.The app has a very friendly AI that explains all the aspects of anxiety and how to deal with it.

6. It's great so far but can't progress my course as everytime I open it up I get a white screen and nothing happens.

7. The exercises are great, short, and straight to the point (I recommend pausing to reflect), they don't feel repetitive as not all exercises had the same voice.

8. The only issue is that the app is stuck at a certain lesson :( and doesn't move forward even after completing the lesson multiple times.

9. did not convince me at all.I was absolutely loving the app, however from week 2 most of the relaxation training sessions won't work as it tells me I have no internet connection and should try again later (my Internet is fine).

10. It feels like it has remedies for every type of mental issue the could be and it gives fast, kind and on point help, which I like a lot.

11. Subtitles for audio is a must, DBT would also be nice.The best thing about this app is it's uses a chat like with a very simple language to teach you CBT, the GIFs also gives a very human like interaction.

1. Fix Stresscoach Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stresscoach: Restarting the app will resolve most errors.
2. Update the Stresscoach App. Here is how:
   1. On Android goto PlayStore » Search for "Stresscoach" » Open Stresscoach: Reduce Anxiety » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stresscoach » click "UPDATE".
3. Clear Stresscoach: Reduce Anxiety app cache: Clearing cached data will force your app to retrieve the latest data directly from Stresscoach servers.
   1. On Android, goto Settings » Apps » Select "Stresscoach: Reduce Anxiety" » click Storage » click "Clear Cache".
4. Check Stresscoach app permissions. If any of these permissions required to use your device's features are disenabled, Stresscoach might not work.
5. Uninstall and reinstall Stresscoach. If nothing else has worked, completely uninstall Stresscoach then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stresscoach not working

2. Fix Stresscoach Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stresscoach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stresscoach not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stresscoach may not be able to connect to the Internet when running in the background.