Contact Diet Doctor Customer Service

Why should I report an Issue with Diet Doctor — low-carb & keto?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Diet Doctor to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Adding the ingredients to the shopping list feature is great, but it would be even better (if it is not already a thing) to collate all ingredients added from meals instead of putting individual meal ingredients each time to reduce bloat in the list and to be able to export the list to an outside shopping list app.I love Diet Doctor and have been with them for years.

2. The shopping list function that lets you see which ingredients go with which recipe is super useful if you have to change recipes on the fly; for example, if your market is out of certain things and you need to swap in a different recipe.Originally excited about then disappointed.

3. An can't contact the diet doctor app because its telling me I need to contact Google play !! 😡😡😡 Do not use this app!!!!!If you don't stop making me search all over this app for the Shopping list, I am going to cancel my membership.

4. I see tracking for weight and blood pressure but a food tracker would be awesome and I would give a 5-Star rating!I like being able to sort recipes by rating and filter by ingredient, difficulty and carb level.

5. Shopping list feature requires you to manually add every meal.

6. HOWEVER, there's no way to print the personal menu plans and the recipes don't include calories which makes tracking impossible as it's required by my keto traking program.

7. When you find a recipe you like, you can add it to your shopping list with one click.

8. Huge database of recipes but changing a meal idea you don't like gives always gives same 10 substitution suggestions.

9. Why is it so hard for you to make the shopping list permanently available when people open the application? This isn't a hard concept.

10. It is May 19, 2023, and once again you have made it hard to find the shopping list.

11. There are icons for shopping lists, saving favorites, filtering recipes, etc.

1. Fix Diet Doctor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Diet Doctor: Restarting the app will resolve most errors.
2. Update the Diet Doctor App. Here is how:
   1. On Android goto PlayStore » Search for "Diet Doctor" » Open Diet Doctor — low-carb & keto » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Diet Doctor » click "UPDATE".
3. Clear Diet Doctor — low-carb & keto app cache: Clearing cached data will force your app to retrieve the latest data directly from Diet Doctor servers.
   1. On Android, goto Settings » Apps » Select "Diet Doctor — low-carb & keto" » click Storage » click "Clear Cache".
4. Check Diet Doctor app permissions. If any of these permissions required to use your device's features are disenabled, Diet Doctor might not work.
5. Uninstall and reinstall Diet Doctor. If nothing else has worked, completely uninstall Diet Doctor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Diet Doctor not working

2. Fix Diet Doctor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Diet Doctor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Diet Doctor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Diet Doctor may not be able to connect to the Internet when running in the background.