Published by Dr. Watkins

Report an issue with Back Doctor.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Back Doctor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dr. Watkins to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Back Doctor image 1 contact Back Doctor image 2

About Back Doctor

1. The Back Doctor is the trusted authority and go-to program for professional athletes, made to work for YOU!

2. This program has been specially developed by two of the leading physicians in back and neck pain.

3. Use at home or with a physical therapist to determine your level of rehab and conditioning. The Back Doctor by Dr.

4. The Back Doctor is used around the world for core strengthening and rehabilitation.

5. Watkins: For Protection Power and Performance!

6. Also known as the Trunk Stabilization Program developed and perfected by Dr.

Back Doctor Customer Insights

1. the app is old and could use some updates as others have written, but the main point of the app is the info and exercises for people with serious back issues or those who want to avoid it.

2. for ex if one were to do dead bug level 5 (15 mins) 3 Xs in a row that would be 45 mins of dead bugs! also what size weights?I am finding slow and steady progress in relieving numbness in my legs during standing.

3. If you didn't catch it, they paid (apps are expensive) to put their world-class rehab program into an app, the same they use with famous athletes, and GAVE IT AWAY.

4. Also a fix for Samsung Android users - to exit the app, press the Bixby button.

5. You hardly need any equipment and it's free!!!Good info in the app but the app really needs to be more polished.

6. Watkins gives it away...incredible. It had already helped me indescribably, just in the one week I've used it.

7. Thanks Doc!Just amazed that this kind of information is given away for free.

8. excellent videos describing the exercises.listen to podcast too.

9. From there you can close all apps, including Back Doctor.Simply Incredible (I don't leave reviews).

10. Watkins deserves thanks and a medal.

11. I have struggled with back injuries & issues since my teens, and I'm in my early 40's.

Steps to Troubleshoot & Fix Back Doctor Issues

1. Fix Back Doctor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Back Doctor: Restarting the app will resolve most errors.
  2. Update the Back Doctor App. Here is how:
    1. On Android goto PlayStore » Search for "Back Doctor" » Open Back Doctor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Back Doctor » click "UPDATE".
  3. Clear Back Doctor app cache: Clearing cached data will force your app to retrieve the latest data directly from Back Doctor servers.
    1. On Android, goto Settings » Apps » Select "Back Doctor" » click Storage » click "Clear Cache".
  4. Check Back Doctor app permissions. If any of these permissions required to use your device's features are disenabled, Back Doctor might not work.
  5. Uninstall and reinstall Back Doctor. If nothing else has worked, completely uninstall Back Doctor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Back Doctor not working


2. Fix Back Doctor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Back Doctor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Back Doctor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Back Doctor may not be able to connect to the Internet when running in the background.

Reported Issues