Contact UnitedHealthcare Doctor Chat Customer Service

Why should I report an Issue with UnitedHealthcare Doctor Chat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of UNITED HEALTHCARE SERVICES, INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. "UnitedHealthcare Doctor Chat is your access to in-network emergency doctors for answers to your health questions through your phone or computer.

2. Wherever you are, Doctor Chat gives you the peace of mind of knowing if you should “just go back to bed and touch base in the morning, or if you should “go to the emergency room.

3. Doctor Chat's doctors can answer all your questions.

4. Feeling sick and think you might need a prescription?

5. Have a bad cut and aren’t sure if you need stitches?

6. Currently, UnitedHealthcare Doctor Chat is only available to UnitedHealthcare Community Plan members in select states".

1. Google maps gives lots of information n I can still press buttons on a phone.I love this app its quick reliable, their doctors are very easy to talk to and i had a prescription within 30 minutes of downloading the app.

2. You have $$...spend it please! Good grief, it could drive a person to ???eat? Luckily I don't drink alcohol or that'd not end good!Excellent app!! Super quick ( like less than 15 minutes!!) The doctors are friendly and very informative.

3. 😁👌👍💯Get notices that documents are available to view n go ther n thers nothing ther n trying to find a doctor is super hard on the app to the point I've given up tryn to use the UHC APP OR PORTAL to find care.

4. I have tried updating this app for about 2 months or so, but as of today, I'm still getting an error message....I've done everything the help page has told me to do to fix the problem of the "failing to update/download" this app and nothing is working.

5. Thanks!Maybe it could be 1.5 - tried to change my password...kept having problems.

6. I highly reccommend this app, its a million times better than having to fight through traffic & sit in a overcrowed waiting room ( covid 19 hello!!)😷.

7. I have more than enough storage space, and I have tried all of the trouble shooting tips it gave me.

8. I find it odd that all of the states serviced by United are not able to use this app.App won't update and unable to use otherwise.

9. What is going on with this folks? I really do understand that things lately have been chaotic...but please figure it out.

10. Not for all things, but if you need a refill or some advice, this saves time, travel, and money.

11. I thought it was because of Google at first but I believe something with this app broke and now won't work at all.

1. Fix UnitedHealthcare Doctor Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UnitedHealthcare Doctor Chat: Restarting the app will resolve most errors.
2. Update the UnitedHealthcare Doctor Chat App. Here is how:
   1. On Android goto PlayStore » Search for "UnitedHealthcare Doctor Chat" » Open UnitedHealthcare Doctor Chat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UnitedHealthcare Doctor Chat » click "UPDATE".
3. Clear UnitedHealthcare Doctor Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from UnitedHealthcare Doctor Chat servers.
   1. On Android, goto Settings » Apps » Select "UnitedHealthcare Doctor Chat" » click Storage » click "Clear Cache".
4. Check UnitedHealthcare Doctor Chat app permissions. If any of these permissions required to use your device's features are disenabled, UnitedHealthcare Doctor Chat might not work.
5. Uninstall and reinstall UnitedHealthcare Doctor Chat. If nothing else has worked, completely uninstall UnitedHealthcare Doctor Chat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UnitedHealthcare Doctor Chat not working

2. Fix UnitedHealthcare Doctor Chat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UnitedHealthcare Doctor Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UnitedHealthcare Doctor Chat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UnitedHealthcare Doctor Chat may not be able to connect to the Internet when running in the background.