Contact First Interstate Bank Customer Service

Why should I report an Issue with First Interstate Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of First Interstate Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Access to the app and its services requires a First Interstate Bank banking relationship.

2. Our First Interstate mobile app lets you securely manage your accounts from anywhere.

3. View balances and transactions, make transfers, deposit checks, receive alerts, and more.

4. Contact First Interstate Bank for additional information.

1. Only negative comment, the auto capture is annoying as it will want to take the picture the second it 'sees' the check, despite yelling @ youti make sure it is positioned properly; results in apparently acceptable images... tho not what one would get doing so manually, which wouldn't be any more difficult.Usually this app works flawlessly, but lately the app has been freezing up, not working to log in, or simply stating that the application is having problems, and then goes back to the login screen.

2. This app is a joke! Out of the couple months we have had it, it's shown "account info not available" about 40% of the time! Things don't update properly and you cannot add a note when you make a transfer which I would think is the easiest field to add and very helpful to the customers! Definitely not impressed, but no other option unfortunately.Rarely any issues; customer support has generally been helpful.

3. My system volume was at 20% and my media volume was muted, yet the app sound almost hurts your ears it's so loud! Update: it even makes the loud noise when the phone, system volume and media are muted!everything about this app is fine, except for one super repeatable bug.

4. Suddenly the widget feature isn't working anymore, and I've tried clearing the app cache and data, and made sure my phone isn't in power saving mode and that the app isn't getting "optimized." Just getting a blank square with a reload button in the top corner.

5. every single time I deposit a check, when I click deposit, it asks if I can clearly see the picture, everytime I just tap submit on the same picture and the second time it goes through.

6. The mobile deposit is great, but I HATE how loud it shutter sound is when it's taking a photo of the check! There is nowhere in settings to turn off sound.

7. I would like to see some further development on the app such as pending deposits, and more updated balances.The app notification for low balance needs to quit, the application reminds me every 10 minutes that I have a low balance wether or not I change the app setting.

8. I generally find app bill pay to be harder to use than the desktop bill pay, which also doesn't allow decimal point.

9. Sometimes in the super early hours of the morning like 3 or 4am the app doesn't work, but that's probably when they do updates and maintenance since most people are asleep at that time.

10. Gets pretty depressing after reading it the 3rd time after swiping the notification closed.Overall works pretty well.

11. Should be fixed.Bill pay does not allow you to enter a decimal point.

1. Fix First Interstate Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart First Interstate Bank: Restarting the app will resolve most errors.
2. Update the First Interstate Bank App. Here is how:
   1. On Android goto PlayStore » Search for "First Interstate Bank" » Open First Interstate Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Interstate Bank » click "UPDATE".
3. Clear First Interstate Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from First Interstate Bank servers.
   1. On Android, goto Settings » Apps » Select "First Interstate Bank Mobile" » click Storage » click "Clear Cache".
4. Check First Interstate Bank app permissions. If any of these permissions required to use your device's features are disenabled, First Interstate Bank might not work.
5. Uninstall and reinstall First Interstate Bank. If nothing else has worked, completely uninstall First Interstate Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing First Interstate Bank not working

2. Fix First Interstate Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make First Interstate Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to First Interstate Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, First Interstate Bank may not be able to connect to the Internet when running in the background.