Published by PAYIX, INC.

Report an issue with First Help Financial.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with First Help Financial?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PAYIX, INC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact First Help Financial image 1 contact First Help Financial image 2

About First Help Financial

1. Make and schedule your First Help car payment in real-time.

First Help Financial Customer Insights

1. We posted 4 different payment none was applied to the loan, nothing was sent to our bank and we were charged NSF when we have the money to pay the loan.

2. Worst everThe developer of this app needs to be fired, the setting never worked for me, and the chat support doesn't even reply to your sent messages.Not working... little information.

3. I was double charged and they don't know where is money even though I proved with my bank statement that it happened.

4. We keep getting interest on the loan when I received a Thank you letter for paying off the account.

5. Did not listen to us and we requested to waived the NSF since nothing was posted to the bank.

6. I just lost 120 dollars and I had to pay overdraft fee... Frustrating!Do not go with this financial if you have a choice.

7. Elmer, it is one of the managers at this location at MA.

8. NEVER AGAIN I will use this app to make any payment.

9. We still have the same issue.

Steps to Troubleshoot & Fix First Help Financial Issues

1. Fix First Help Financial Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart First Help Financial: Restarting the app will resolve most errors.
  2. Update the First Help Financial App. Here is how:
    1. On Android goto PlayStore » Search for "First Help Financial" » Open First Help Financial » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Help Financial » click "UPDATE".
  3. Clear First Help Financial app cache: Clearing cached data will force your app to retrieve the latest data directly from First Help Financial servers.
    1. On Android, goto Settings » Apps » Select "First Help Financial" » click Storage » click "Clear Cache".
  4. Check First Help Financial app permissions. If any of these permissions required to use your device's features are disenabled, First Help Financial might not work.
  5. Uninstall and reinstall First Help Financial. If nothing else has worked, completely uninstall First Help Financial then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing First Help Financial not working


2. Fix First Help Financial Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make First Help Financial be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to First Help Financial not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, First Help Financial may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer