Published by CAPITAL Card Services, INC on May 13, 2024

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Why should I report an Issue with HUE/First Savings Credit Card?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CAPITAL Card Services, INC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HUE/First Savings Credit Card

1. Access your HUE and First Savings Mastercard® Credit Card by First Savings Bank anywhere, anytime.

2. The look and branding are refreshed and exciting – and you can expect the same great tools to help manage your account. • Get custom account alerts by enabling push notifications to keep tabs on your account. • Manage your credit card account anywhere, anytime with 24/7 account access. • View recent transactions, available credit, and download monthly statements. • Sign up for Autopay and Paperless Statements to stay organized. • Update account information (address and phone number) anytime.

HUE/First Savings Credit Card Customer Insights

1. The worst feature is if you try to choose "tomorrow" for your payment date and it's after 5pm CST, it makes you choose the following day e.g., Two calendar days rather than allowing the date, even though it's available to choose.

2. Get it together and don't offer those dates as options if you disallow the date during the payment confirmation.One of my favorite credit cards.

3. First Savings has repeatedly responded quickly and friendly to any account issues and questions that I have had to date.

4. Customer service is easy to reach & fix issues very promptly, if the need arises.Clean and easy to navigate user interface.

5. So you do not have to chose that option you can get past that and just make your regular payment before due date at your convenience.👍Very easy to use.

6. I would highly recommend this bank to all... especially those persons who are wanting/needing to re-build or strengthen their personal credit rating.It is pretty good, doesn't have as many issues as others.

7. Very easy to get credit limit increases.Pretty much like clock work after a few months of on time payments.

8. This card takes an extremely long time to update available credit.

9. Capital One is still the best Credit Card ever, First Savings has a ton of catching up to do.

10. Haven't set up or used card and there is already $104 charges on itThis card is probably the worst credit card I've ever had and the app is just as bad.

11. Would recommend be adding account selection in app to select a saved account to make payment from.

Steps to Troubleshoot & Fix HUE/First Savings Credit Card Issues

1. Fix HUE/First Savings Credit Card Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HUE/First Savings Credit Card: Restarting the app will resolve most errors.
  2. Update the HUE/First Savings Credit Card App. Here is how:
    1. On Android goto PlayStore » Search for "HUE/First Savings Credit Card" » Open HUE/First Savings Credit Card » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HUE/First Savings Credit Card » click "UPDATE".
  3. Clear HUE/First Savings Credit Card app cache: Clearing cached data will force your app to retrieve the latest data directly from HUE/First Savings Credit Card servers.
    1. On Android, goto Settings » Apps » Select "HUE/First Savings Credit Card" » click Storage » click "Clear Cache".
  4. Check HUE/First Savings Credit Card app permissions. If any of these permissions required to use your device's features are disenabled, HUE/First Savings Credit Card might not work.
  5. Uninstall and reinstall HUE/First Savings Credit Card. If nothing else has worked, completely uninstall HUE/First Savings Credit Card then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HUE/First Savings Credit Card not working


2. Fix HUE/First Savings Credit Card Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HUE/First Savings Credit Card be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HUE/First Savings Credit Card not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HUE/First Savings Credit Card may not be able to connect to the Internet when running in the background.

Reported Issues

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