Contact Hometown Bank Customer Service

Why should I report an Issue with Hometown Bank Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hometown Bank OH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hometown Bank Mobile Banking is free, however your mobile phone service provider may charge for text messages and/or web access.

2. Hometown Bank Mobile Banking takes the power and convenience of our Internet Banking Service and puts it into your mobile phone.

3. If you are not a customer please contact us at info@htbnk. com or call us at 330-673-9827. * Hometown Bank Mobile Banking is available only with a Hometown Bank account.

4. Hometown Bank cannot be held responsible for the availability or speed of your mobile phone service provider’s network.

5. The Bank Mobile Banking is available to all Hometown Bank personal banking clients who are enrolled in Internet Banking.

6. If managing your money day-to-day has become complicated and time-consuming, our *FREE Mobile Banking Service is for you.

7. Access your account information from home, the office, or anywhere you have your mobile phone.

8. Carrier plan may limit access outside the US.

9. Please check your plan for details.

10. Mobile network or WIFI connection required.

1. Not the end of the world but it can still be moderately annoying.I love this app very very helpful I can transfer money between accounts it's very up to date but sometimes it seems to not work but everything has technical difficulties sometimes lol other than it not working which only happens like once a month and only for a few hours it's a great app I'd give it a 5 star rating plus I can use a fingerprint login which is awesome don't need to worry about a username and password cause it's saved in my phoneeasy to use but doesnt want to connect late at night so if i want to transfer money for soda machine at work from my other account i have to remember to do it during the day.

2. Still wont load.This is a class one financial institution I would love to be able to get an account with but I never can seem to get hooked up to get me a check and save the account with these people I sure would like to do soThe app works great as long at the android os is not updated.Good app but locks you out during certain times at nightReliable banking on both phone and real life.

3. Absolutely love hometown bank,the people their are amazing and the app is incredible I can transfer money anytime anywhereI log in with a password, set up fingerprint access, then can log in with my fingerprint, but I can't transfer money from one account to another once I'm in there without typing my password again? And no e check deposit? It is 2023.

4. pay check use to show up at midnight now im lucky to be able to use it before 7am if the apps not working.This app used to work.

5. Sorry, just not an extremely useful or streamlined app.I love this app but as a bartender I've had issues with using it late night.

6. Now it wont even load, period.

7. Ive contacted the bank to let them know several times but it hasnt changed.

8. Occasionally it's services just will not be available around that 3am mark.

1. Fix Hometown Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hometown Bank: Restarting the app will resolve most errors.
2. Update the Hometown Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Hometown Bank" » Open Hometown Bank Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hometown Bank » click "UPDATE".
3. Clear Hometown Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Hometown Bank servers.
   1. On Android, goto Settings » Apps » Select "Hometown Bank Mobile Banking" » click Storage » click "Clear Cache".
4. Check Hometown Bank app permissions. If any of these permissions required to use your device's features are disenabled, Hometown Bank might not work.
5. Uninstall and reinstall Hometown Bank. If nothing else has worked, completely uninstall Hometown Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hometown Bank not working

2. Fix Hometown Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hometown Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hometown Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hometown Bank may not be able to connect to the Internet when running in the background.