Published by Apple Bank on Aug 20, 2024

Report an issue with Apple Bank Debit.
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Why should I report an Issue with Apple Bank Debit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apple Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Apple Bank Debit

1. Easily and securely manage your Apple Bank Debit Card from your mobile device.

2. Stay informed of your account activity with our Apple Bank Debit Card app!

3. Mobile data transmissions and account information are protected the same highly secured SSL encryption, similar to our online platform.

4. Get the most out of the mobile banking features offered to you by Apple Bank.

5. It’s simple and easy to set up – and puts security and spending controls at your fingertips.

6. Enable biometrics - face recognition or your fingerprint to access your cards even faster.

7. Concerned about your security?

8. Your security is our priority.

9. This app may use the Device Administrator permission.

Apple Bank Debit Customer Insights

1. It states that it's comprised but doesn't explain how.Im having a hugh problem connecting this app to my email ive tried uninstall it reinstall it its not happening i went to my branch and walked out without resolving nothing please look into whats happening pls im done ready to move on to another bank after being with you over 20yrs.This app constantly gives me an error when i try to verify my card.

2. I have tried several times in the last hour and I am not able to register to this app.As much as I love this Bank unfortunately the only thing that I can't stand is the fact that we have to wait for our card to come in the mail when it should be given in the bank as every other bank have in this millennium.

3. Then Google makes me update it, once update it haven't been able to log in, keeps giving error message and nooooooooop one can help you unlock at bank!! It's 2022, keep up with modern technology.It won't let me register.

4. Apple Bank needs to get up with the times there should be temporary cards given to customers in the bank until they receive their permanent card in the mail.

5. I don't see the purpose of having a bank account and can't access your money until you receive your card in the mail.Very good.

6. It keeps telling me to enter a valid last name even though the bank has all my information.

7. I guess it's just not saving the settings I wantThe worst!! I locked my card because I couldn't find it.

8. That's nonsense.The app constantly displays "Device Not Secure" error whenever attempting to open the app.

9. Every time I close and then open the app it asks me to re enter everything as if it cleared it.

10. So annoying!Decent app but suddenly I cannot see my balance and that's the main reason I got this app.

11. Would like to see this fixed please.I cannot register on this app.

Steps to Troubleshoot & Fix Apple Bank Debit Issues

1. Fix Apple Bank Debit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Apple Bank Debit: Restarting the app will resolve most errors.
  2. Update the Apple Bank Debit App. Here is how:
    1. On Android goto PlayStore » Search for "Apple Bank Debit" » Open Apple Bank Debit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apple Bank Debit » click "UPDATE".
  3. Clear Apple Bank Debit app cache: Clearing cached data will force your app to retrieve the latest data directly from Apple Bank Debit servers.
    1. On Android, goto Settings » Apps » Select "Apple Bank Debit" » click Storage » click "Clear Cache".
  4. Check Apple Bank Debit app permissions. If any of these permissions required to use your device's features are disenabled, Apple Bank Debit might not work.
  5. Uninstall and reinstall Apple Bank Debit. If nothing else has worked, completely uninstall Apple Bank Debit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Apple Bank Debit not working


2. Fix Apple Bank Debit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Apple Bank Debit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Apple Bank Debit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Apple Bank Debit may not be able to connect to the Internet when running in the background.

Reported Issues

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