Contact MyFlex Customer Service

Why should I report an Issue with MyFlex?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MyFlexMobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I should not have to hunt down what changes are being made to the app especially when there is a specific place in the play store for those very details.would be nice to be able to add photo of receipt while looking at the receipt details.

2. current way of uploading photos of receipts feels random to where I'm assuming somehow the claim-proof photo will magically attach to the receipt needing the photo proof.

3. after uploading the photo, in my transaction history, it still shows need receipt.The app used to be fantastic, but for the past month I have not been able to log in.

4. Completely useless.Everytime I try to open the app it says server unavailable.

5. App seems to work fine but the lack of update notes is concerning and seems lazy.

6. I downloaded it over a week ago and get a " server error" ever time I try to log in.

7. Its easier to use the website on your phonedoesnt work well at all, it will not open.

8. Have to go to website instead.App has said Server is down for 3 days now.

9. This needs to be fixed ASAP! PLEASE!It makes it seem like you can submit claims through the app, but actually you can't.

10. It doesn't get processed unless it's submitted through the website.This app is terrible.

11. I constantly get server unavailable.

1. Fix MyFlex Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyFlex: Restarting the app will resolve most errors.
2. Update the MyFlex App. Here is how:
   1. On Android goto PlayStore » Search for "MyFlex" » Open MyFlex » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyFlex » click "UPDATE".
3. Clear MyFlex app cache: Clearing cached data will force your app to retrieve the latest data directly from MyFlex servers.
   1. On Android, goto Settings » Apps » Select "MyFlex" » click Storage » click "Clear Cache".
4. Check MyFlex app permissions. If any of these permissions required to use your device's features are disenabled, MyFlex might not work.
5. Uninstall and reinstall MyFlex. If nothing else has worked, completely uninstall MyFlex then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyFlex not working

2. Fix MyFlex Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyFlex be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyFlex not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyFlex may not be able to connect to the Internet when running in the background.