Contact The Crypto App Customer Service

Why should I report an Issue with The Crypto App: News & Alerts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TheCrypto.app to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But delivers the best programmable alerts🅰️➕Perfect Perfect Perfect💯 Been using it for a while and love everything about it, it has everything! So helpful and created beautifully! If the developers added one more feature, it would be everything I've been dreaming of! A graph where you can pick as many coins as you want to see them together like you have already with a few of the top ones but where we can pick which ones and as many as we want! God Bless!I like the widgets, and the real time alert .

2. Also has the bells and whistles, if you want them, like setting alarms if a crypto currency rises or falls below the price you set—one of the simplest tools, but aside from keeping track (widget is *fantastic*) that's all I've needed so far.

3. Please do whatever you can to make sure notifications get out as fast as possible once the price criterion is met! I haven't found any other app that even does this as well as you guys.!Update: USE TRADING VIEW.

4. Don't download it and definitely don't pay for it! Update - They re-released the pro version! Now they want us to pay monthly for terrible software that is really inaccurate.

5. Has varying degrees of importance alerts, including the 'i will not shut up until you get out of bed' setting for those very important resistance breaks.

6. I have contacted support, and the answer was short and simple : "his is by the design and currently cannot be changed"... Also, my portfolio value never matches the estimated binance one, despite being linked...i don't know why.

7. The free version gives you everything you need, but I ended up purchasing the Pro version for a one time fee because I liked using it so much.

8. Alerts are kind of an important thing to be able to get in a timely way! Thanks for reply.

9. However, for myself, it's easy to forget exactly when things happened 8 or 9 months ago, & that's important for seasonal trends.

10. In the past I remember that even the audible notif's could be delayed by 10 minutes or more - not helpful in the most important situations.

11. Keeps track of crypto currencies in a style easy to grasp.

1. Fix The Crypto App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Crypto App: Restarting the app will resolve most errors.
2. Update the The Crypto App App. Here is how:
   1. On Android goto PlayStore » Search for "The Crypto App" » Open The Crypto App: News & Alerts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Crypto App » click "UPDATE".
3. Clear The Crypto App: News & Alerts app cache: Clearing cached data will force your app to retrieve the latest data directly from The Crypto App servers.
   1. On Android, goto Settings » Apps » Select "The Crypto App: News & Alerts" » click Storage » click "Clear Cache".
4. Check The Crypto App app permissions. If any of these permissions required to use your device's features are disenabled, The Crypto App might not work.
5. Uninstall and reinstall The Crypto App. If nothing else has worked, completely uninstall The Crypto App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Crypto App not working

2. Fix The Crypto App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Crypto App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Crypto App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Crypto App may not be able to connect to the Internet when running in the background.