Published by Centene Corporation on Aug 30, 2024

Report an issue with Sunflower Health Plan.
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Why should I report an Issue with Sunflower Health Plan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Centene Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Sunflower Health Plan

1. For Medicaid members in Indiana, the Iowa Total Care app puts your health plan in your pocket.

2. Experience the power and ease of going mobile with Iowa Total Care.

3. Note: If you are a Medicaid member outside of Iowa, please find an app that is based in your state.

Sunflower Health Plan Customer Insights

1. Pretty much a waste of storage space.I entered my Ambetter Sunshine account info and it says it cannot find the information.

2. I've tried logging in multiple times, keep getting the same error message each time I try, "you could not be logged in to the service at this time: Unauthorized".

3. AT THIS POINT IT REALLY IS A WASTE OF SPACE !Not great on info that I couldn't find on the website.

4. even changed password.Can't even get past the log in screenThisbis from my state insurance rewards card & is totally coolInvalid information it saysFail.

5. This is useless.It doesn't update and hard to do anything or get any information the website is more effectivewouldn't allow me to log in at all.

6. IT SAYS ITS UNAUTHORIZED AT THIS TIME .

7. I see why the ratings are so poor, the app is useless.

8. Very disappointing.I NEVER CAN LOG IN .

9. WHICH IS EVERYTIME ... I WOULD LIKE TO USE THIS APP .

Steps to Troubleshoot & Fix Sunflower Health Plan Issues

1. Fix Sunflower Health Plan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sunflower Health Plan: Restarting the app will resolve most errors.
  2. Update the Sunflower Health Plan App. Here is how:
    1. On Android goto PlayStore » Search for "Sunflower Health Plan" » Open Sunflower Health Plan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sunflower Health Plan » click "UPDATE".
  3. Clear Sunflower Health Plan app cache: Clearing cached data will force your app to retrieve the latest data directly from Sunflower Health Plan servers.
    1. On Android, goto Settings » Apps » Select "Sunflower Health Plan" » click Storage » click "Clear Cache".
  4. Check Sunflower Health Plan app permissions. If any of these permissions required to use your device's features are disenabled, Sunflower Health Plan might not work.
  5. Uninstall and reinstall Sunflower Health Plan. If nothing else has worked, completely uninstall Sunflower Health Plan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sunflower Health Plan not working


2. Fix Sunflower Health Plan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sunflower Health Plan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sunflower Health Plan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sunflower Health Plan may not be able to connect to the Internet when running in the background.

Reported Issues