Published by Centene Corporation on Dec 9, 2024

Report an issue with SilverSummit Healthplan.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with SilverSummit Healthplan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Centene Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SilverSummit Healthplan image 1 contact SilverSummit Healthplan image 2

About SilverSummit Healthplan

1. For Medicaid members in Nevada, the SilverSummit Healthplan app puts your health plan in your pocket.

2. Experience the power and ease of going mobile with SilverSummit Healthplan.

3. Note: If you are a Medicaid member outside of Nevada, please find an app that is based in your state.

SilverSummit Healthplan Customer Insights

1. I've done this several times.have 💳card✔️[ recvd 📞call June 2 webinar]•Last used Oct 2021 Denture surgery ✍️ Liberty Dental&Medicaid & Silver Summit Healthcare•spoke with reps *First very easy Thank youBest service I ever had.Great 👍It open for me to use.

2. Android userI have an account with silversummit health plan and l am registered.

3. I have to reset the password everytime I go to log in just to get the correct log in screen.

4. Every single time I try to login it says something's wrong.

5. The app would be great if the log in page actually worked.

6. Would be nice if this could get fixed.

Steps to Troubleshoot & Fix SilverSummit Healthplan Issues

1. Fix SilverSummit Healthplan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SilverSummit Healthplan: Restarting the app will resolve most errors.
  2. Update the SilverSummit Healthplan App. Here is how:
    1. On Android goto PlayStore » Search for "SilverSummit Healthplan" » Open SilverSummit Healthplan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SilverSummit Healthplan » click "UPDATE".
  3. Clear SilverSummit Healthplan app cache: Clearing cached data will force your app to retrieve the latest data directly from SilverSummit Healthplan servers.
    1. On Android, goto Settings » Apps » Select "SilverSummit Healthplan" » click Storage » click "Clear Cache".
  4. Check SilverSummit Healthplan app permissions. If any of these permissions required to use your device's features are disenabled, SilverSummit Healthplan might not work.
  5. Uninstall and reinstall SilverSummit Healthplan. If nothing else has worked, completely uninstall SilverSummit Healthplan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SilverSummit Healthplan not working


2. Fix SilverSummit Healthplan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SilverSummit Healthplan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SilverSummit Healthplan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SilverSummit Healthplan may not be able to connect to the Internet when running in the background.

Reported Issues