Published by Centene Corporation

contact Envolve OTC benefit store Chat with our AI-based Envolve OTC benefit store Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Envolve OTC benefit store?



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Why chat with our AI Envolve OTC benefit store Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Envolve OTC benefit store.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The resolution they provided did work, however their customer service reps should have that same information!Every three months, my user name and password become invalid, including my finger print.

2. I haven't been able to log in/go past the opening screen this month even after uninstalling and reinstalling the app multiple times and my phone is fully connected to the internet.

3. It's not worth the frustration anymore.Having login issues constantly, tried password resets and it never sends me a password reset to my email.

4. I did the recommended procedure and it didn't change the app usage at all.App updated a few months ago and I haven't been able to login since.

5. Again, please recheck my email on file is correct or not blocked as that is the issue to begin with, not receiving emails from app for password reset.

6. Otherwise love the app! I find it so much easier to find exactly what I'm looking for and I get to avoid the awkwardness/anxiety of a phone call😅 simple to use app, never had an issue before now.Horrible. inconvenient, frustrating and just overall Horrible.

7. I have been trying to reset my password for 2 days.

8. I tried clearing the data/cashe and uninstalling and re-installing the app and when I try to open the app, it just sits there on the OTC page.

9. Extremely annoyed that this hasn't been resolved, since I have seen many others experiencing the same issue.

10. The pictures are NOT the items you get, and the customer service reps aren't helpful at all.

11. Save yourself the time and just call someone.I have only been able to use the app once.

Steps to Troubleshoot & Fix Envolve OTC benefit store Issues

1. Fix Envolve OTC benefit store Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Envolve OTC benefit store: Restarting the app will resolve most errors.
  2. Update the Envolve OTC benefit store App. Here is how:
    1. On Android goto PlayStore » Search for "Envolve OTC benefit store" » Open Envolve OTC benefit store » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Envolve OTC benefit store » click "UPDATE".
  3. Clear Envolve OTC benefit store app cache: Clearing cached data will force your app to retrieve the latest data directly from Envolve OTC benefit store servers.
    1. On Android, goto Settings » Apps » Select "Envolve OTC benefit store" » click Storage » click "Clear Cache".
  4. Check Envolve OTC benefit store app permissions. If any of these permissions required to use your device's features are disenabled, Envolve OTC benefit store might not work.
  5. Uninstall and reinstall Envolve OTC benefit store. If nothing else has worked, completely uninstall Envolve OTC benefit store then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Envolve OTC benefit store not working


2. Fix Envolve OTC benefit store Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Envolve OTC benefit store be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Envolve OTC benefit store not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Envolve OTC benefit store may not be able to connect to the Internet when running in the background.

Reported Issues

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