Contact Health Log Customer Service

Why should I report an Issue with Health Log?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AR Productions Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. An option to split e.g. categories in separate columns in the CSV would be nice when looking for trends in a spreadsheet.This has worked really well for keeping track of my menstrual cycle and it's severity each month.

2. Is that a way for you to add an option to change her colors for premium members? It's simple and straightforward other medical apps ask way too many questions.

3. I thought the last record listed would open & show additional info without a scroll & also I may have been closing info when trying to scroll to fast.

4. This app is exactly what i needed.Not sure whether I'm overlooking where the option to sort Categories, Locations etc., are, but I don't seem able to find it.

5. The only thing I would change is making it so I can have multiple calendars for different issues, like one for my period and another for other minor issues that show up from time to time.

6. Straightforward app for tracking symptoms and severity with the ability to chart them and export to Excel.

7. pulse and other things that are not "severity" but reflect health and could be tracked), this must be typed as a note.

8. This app allows you to create your own labels for symptoms, so you can be very specific with tracking your health issues.

9. I did notice the last once you get over a certain amount of records, I think 6 or 8 records, I can't see the additional info even if I select that log, it won't scroll up.

10. Most of the other apps have a pre-set list of symptoms, and user is limited to those symptoms.

11. I was recently diagnosed with depression and need to keep track of my symptoms as well as effects of medications.

1. Fix Health Log Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Health Log: Restarting the app will resolve most errors.
2. Update the Health Log App. Here is how:
   1. On Android goto PlayStore » Search for "Health Log" » Open Health Log » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Health Log » click "UPDATE".
3. Clear Health Log app cache: Clearing cached data will force your app to retrieve the latest data directly from Health Log servers.
   1. On Android, goto Settings » Apps » Select "Health Log" » click Storage » click "Clear Cache".
4. Check Health Log app permissions. If any of these permissions required to use your device's features are disenabled, Health Log might not work.
5. Uninstall and reinstall Health Log. If nothing else has worked, completely uninstall Health Log then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Health Log not working

2. Fix Health Log Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Health Log be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Health Log not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Health Log may not be able to connect to the Internet when running in the background.