Contact vHealth (Worldwide) Customer Service

Why should I report an Issue with vHealth (Worldwide)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Advance Medical Android to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your employer or Aetna representative can assist. vHealth doctors will take the time to understand your health needs and guide you to the best possible solution.

2. If you are eligible, consults are free and available as often as you require. (1) Video Consultations: schedule a video appointment at a time that suits you.

3. Created especially for Aetna International members, vHealth (Worldwide) provides access to doctors anytime, anywhere.

4. Available in English and Spanish. (2) Phone Consultations: request a phone consultation on a call back basis.

5. If you reside in India, Dubai or Thailand you may wish to check you are downloading the correct vHealth application.

6. Please note, other vHealth apps are available.

7. Wherever you are in the world, you can feel confident you & your family is receiving the right care.

8. The doctor will typically return your call within 2 – 4 hours.

1. I will edit my review once I've used it and maybe have more to say.Can't register! Why not register with member ID? Why a separate login process from the website? I started anyway because I needed the promised service quite urgently.

2. Really awful and waste of timeCan't even register, after all amost done, it tells me, my Email is not correct.

3. Helped alot during this pandemic situation though we need to expect the high occupancy rates as well.Worthless app, gives an error and can't connect with doctor.

4. BUT this is my Email and YOU just used it, sending me all the messages, adds!!!!!!I always get invalid credentials when trying to login.

5. When it worked it was great but it no longer opens!To get the access code, email vHealth.

6. I am able to login through the website, but not through app.Useless time waste.

7. You then can't book an appointment because your medical history is supposedly incomplete.

8. Hope companies like Aetna would use someone with basis knowledge of app design.Its easy and practical.

9. :-( What a letdown.App is not working, keeps on getting a msg that unable to connect to network.

10. You fill in fields in the medical history.

11. Nothing arrived by email or sms.

1. Fix vHealth (Worldwide) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart vHealth (Worldwide): Restarting the app will resolve most errors.
2. Update the vHealth (Worldwide) App. Here is how:
   1. On Android goto PlayStore » Search for "vHealth (Worldwide)" » Open vHealth (Worldwide) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for vHealth (Worldwide) » click "UPDATE".
3. Clear vHealth (Worldwide) app cache: Clearing cached data will force your app to retrieve the latest data directly from vHealth (Worldwide) servers.
   1. On Android, goto Settings » Apps » Select "vHealth (Worldwide)" » click Storage » click "Clear Cache".
4. Check vHealth (Worldwide) app permissions. If any of these permissions required to use your device's features are disenabled, vHealth (Worldwide) might not work.
5. Uninstall and reinstall vHealth (Worldwide). If nothing else has worked, completely uninstall vHealth (Worldwide) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing vHealth (Worldwide) not working

2. Fix vHealth (Worldwide) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make vHealth (Worldwide) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to vHealth (Worldwide) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, vHealth (Worldwide) may not be able to connect to the Internet when running in the background.