Published by Centene Corporation on Dec 9, 2024

contact Louisiana Health Connect Chat with our AI-based Louisiana Health Connect Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Louisiana Health Connect?



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Why chat with our AI Louisiana Health Connect Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Louisiana Health Connect.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Been doing this for 2+ monthsApp want work.It keeps spinning! Want loads Can't pass got.

2. It's been over a year and it's never worked!!!Every time I try to sign in its always under construction!! Its been since I got the App last year!!Every time I go to use this app, it doesn't work.

3. I was hoping the app would provide that but the app is obviously bogus!THIS APP DOES NOT WORK!! It says the app is under going maintenance or something.

4. You're better off logging in online to Louisiana Health Connect and also installing the Healthy La Medicaid app.App doesn't work, can someone please fix it.

5. I've had the app downloaded for 3 days and it consistently says the same thing that the app is undergoing maintenance.

6. reinstalling does not helpEasy to use and a very convenient app.Can't log in, it just keeps spinning!Will not log in.

7. What's the problem? Why can't I get through?this app has been in maintenance for months now.

8. I have tried uninstalling the app and reinstalling it, but it says the same thing.

9. I've been waiting since February just to get ID cards.

10. Just keeps spinning.

11. Always under maintenance.

Steps to Troubleshoot & Fix Louisiana Health Connect Issues

1. Fix Louisiana Health Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Louisiana Health Connect: Restarting the app will resolve most errors.
  2. Update the Louisiana Health Connect App. Here is how:
    1. On Android goto PlayStore » Search for "Louisiana Health Connect" » Open Louisiana Health Connect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Louisiana Health Connect » click "UPDATE".
  3. Clear Louisiana Health Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Louisiana Health Connect servers.
    1. On Android, goto Settings » Apps » Select "Louisiana Health Connect" » click Storage » click "Clear Cache".
  4. Check Louisiana Health Connect app permissions. If any of these permissions required to use your device's features are disenabled, Louisiana Health Connect might not work.
  5. Uninstall and reinstall Louisiana Health Connect. If nothing else has worked, completely uninstall Louisiana Health Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Louisiana Health Connect not working


2. Fix Louisiana Health Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Louisiana Health Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Louisiana Health Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Louisiana Health Connect may not be able to connect to the Internet when running in the background.

Reported Issues

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