Contact Ally Customer Service

Why should I report an Issue with Ally: Bank, Auto & Invest?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ally Financial to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Easily manage your bank, credit card, invest, auto and home loan accounts on the go — all in one app. • For the more hands-on investor, trade commission free on eligible U. S. • Savings buckets and boosters are features of the Ally Bank Savings Account. • Securities products and services offered through Ally Invest Securities LLC, member finra. org/#/ / sipc. org.

2. Ally Bank, Ally Invest Advisors, and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. ally. com/invest/disclosures/. • Ally Invest doesn't charge commissions for stocks and ETFs priced $2 and higher.

3. Advisory services offered through Ally Invest Advisors Inc. , a registered investment adviser.

4. For background on Ally Invest Securities go to brokercheck. finra. org/firm/summary/136131.

5. Making your financial life simple and secure has always been our thing.

6. Stocks priced less than $2 are charged a base commission up to $4. 95 plus 1 cent per share on the entire order. See ally.

1. You can't move spending between two buckets unless there's enough money to cover it in both, so moving big things like rent between buckets can't happen if you're poor.

2. The app does not recognize credentials each time I change my password, and the only option to get a security code is either via text (which doesn't work for VoIP mobile phones, e.g. Google voice) or by calling the help line and waiting for assistance.

3. Haven't even received my first statement either by mail or electronically 🤷🏼 ♀️Almost perfect! I don't normally leave reviews for apps but the Ally account has helped me enjoy saving.

4. This is a deal breaker for me and, unless it's fixed soon, I'll move my money elsewhere.Latest updates are now pushing Spending Buckets.

5. When I click on an account, it pops me into a spending buckets tab instead of my transactions.

6. Too often I am getting errors in this app that certain features aren't available, such as spending buckets, and I've to restart the app.

7. Now I get 6 duplicate email notifications regarding changes (info is still the same) and when I go anywhere but the first screen in the app, it gives me an "error try again later" Seems the mandatory merge into this app was premature and the bugs should have been worked out first.

8. Speaking of spending buckets, I've been using them for months and they're frustrating.

9. It just puts me into spending buckets tab, even I don't use the feature.

10. The fact that I can allocate my money to things shows me exactly how much money I have saved up for a certain category and it helps me to not touch it.

11. But haven't had a problem so far!Full disclosure I gave this app one star because of the spending bucket thing.

1. Fix Ally Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ally: Restarting the app will resolve most errors.
2. Update the Ally App. Here is how:
   1. On Android goto PlayStore » Search for "Ally" » Open Ally: Bank, Auto & Invest » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ally » click "UPDATE".
3. Clear Ally: Bank, Auto & Invest app cache: Clearing cached data will force your app to retrieve the latest data directly from Ally servers.
   1. On Android, goto Settings » Apps » Select "Ally: Bank, Auto & Invest" » click Storage » click "Clear Cache".
4. Check Ally app permissions. If any of these permissions required to use your device's features are disenabled, Ally might not work.
5. Uninstall and reinstall Ally. If nothing else has worked, completely uninstall Ally then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ally not working

2. Fix Ally Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ally be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ally not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ally may not be able to connect to the Internet when running in the background.