Contact SC Federal Card Controls Customer Service

Why should I report an Issue with SC Federal Card Controls?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SCFederal to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It is totally useless.It's a great app to track purchases my biggest drawback with the app is dead gives you double notifications and it might seem like you were charged twice I know in my mind it did and do the updates this hasn't changed so I'm looking and hoping that that does get resolved more sooner than laterThis app was good, but stopped working after a recent update.

2. Very inconvenient to offer a service to your customers and not provide updates to keep it operational.For the most part works, but I constantly get can't connect to financial institution for my transactions it will hang, there should be a timeout for this so it doesn't lockup the app.

3. Update 2/24/22, got Galaxy S22 Ultra and now the app won't open again... Please fix! Update 2/18/22, with the Feb updates to this app and Android System WebView, they are making progress.

4. The features that it has that prevents someone from using your cards if they are lost or stolen, or if one doesn't have their phone preventing the use of the cards, puts the customer in control.

5. For now my work around is to hit the open apps button then just go back in to the app to interrupt the process of "contacting financial institution".The app has been down all day and I do not have access to my money.

6. Please fix this so that I can change review.1: Can't delete regions once added on Android (CORRECTION CAN DELETE REGIONS, BUT ELLIPSIS DOTS ON APP ARE SAME COLOR AND VERY HARD TO SEE!) 2: The app icon is hard to distinguish from SCFCU banking app.

7. If I disable Android System WebView, the SC Card Control App works.

8. Old: Crashes since the Android 12 install.Contacted SC Federal about app crashing via email and have called multiple times over the last 3 weeks.

9. is a great improvement from SCFCU that allows you to have control of your cards.

10. Another great feature is receiving texts messages when a purchase is made, thus allowing the customer to keep up with daily spending.

11. It froze my card because it's saying the financial institution sever or whatever is nat available so because of that my location won't show up.

1. Fix SC Federal Card Controls Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SC Federal Card Controls: Restarting the app will resolve most errors.
2. Update the SC Federal Card Controls App. Here is how:
   1. On Android goto PlayStore » Search for "SC Federal Card Controls" » Open SC Federal Card Controls » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SC Federal Card Controls » click "UPDATE".
3. Clear SC Federal Card Controls app cache: Clearing cached data will force your app to retrieve the latest data directly from SC Federal Card Controls servers.
   1. On Android, goto Settings » Apps » Select "SC Federal Card Controls" » click Storage » click "Clear Cache".
4. Check SC Federal Card Controls app permissions. If any of these permissions required to use your device's features are disenabled, SC Federal Card Controls might not work.
5. Uninstall and reinstall SC Federal Card Controls. If nothing else has worked, completely uninstall SC Federal Card Controls then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SC Federal Card Controls not working

2. Fix SC Federal Card Controls Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SC Federal Card Controls be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SC Federal Card Controls not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SC Federal Card Controls may not be able to connect to the Internet when running in the background.